Knowledge Article when opened in a new window should adjust accordingly similar to other D365 forms


When you open a knowledge article from a case the display of the said article should adjust accordingly when opened in a new window. Right now, when you open an article specially with images inside the article the display is small and does not adjust as per the aspect display of the window. This...

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Category: Knowledge Management (73)

STATUS DETAILS
New

Sent Items Ending up under Queues in D365 CE


When auto-tracking of email is enabled in CE, it is understood that all email will be tracked in the system. However, this created a problem whenever a user trigger the "Reply" "Reply all" and "Forward" action with a tracked email which is connected to an active queue, once an email is resolve...

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
New

Extracted data field value (From Marketing forms) should be separated by column fields and not consolidated in one cell once extracted in excel format


When exporting forms submissions, the csv extract does not split the data per form field but combines all data entries into one excel 'cell'. Submitted Marketing forms (Excel extract via the export feature) specially when there are allotted fields for each value under the mar...

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Category: Marketing Pages, Forms, and Surveys (141)

STATUS DETAILS
Needs Votes