6

Mobile Report - Page break

altough it is now possible to convert the html page into a pdf, it creates page breaks without any regard of the position. so the signature or a picture ist just split in two pages.

this really looks bad and not very representable in front of the customer.

The suggestion of MS su...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Under Review
6

Views for week and month in the calendar of the Field Service (Dynamics 365) mobile app

The calendar view should contain options for a weekly and a monthly view of the bookable resource bookings. The current calendar control for the Field Service (Dynamics 365) mobile app provides a list view (agenda) and a daily view. There is no way to see the upcoming week or month. Especially t...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
6

Option to switch on/of the driving time view

If a booking is scheduled for 1 p.m. for 2 hours and the resource, which is booked, need 1 hour driving time from his home, the starting time is set to 12 p.m. So in the calendar the resource seeing a booking from 12 p.m. to 3 p.m. This sometimes can be confusing, as 12 p.m. can be seeing as the ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the suggestion. Sounds like an interesting enhancement which we can evaluate for the future.

 

Thanks,

Field Service PM Team.

5

Field Service Mobile App Offline Radio Button

it should be also possible for non Microsoft Phones to switch from online to offline via a Swich, currenty once you are in the offline profile the user cannot deside to go online again, also if there is connection. so essential functions coming from power automate don't run. As offline is less...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Under Review
Ideas Administrator

Hello,

We are evaluating new ways to access online data while using the offline first application.

Currently online Offline Classic mode offers the manual online vs offline toggle in the application and can be enabled via app setting for the FSM App module. More information about Offline first vs Offline classic can be found here: https://learn.microsoft.com/power-apps/mobile/work-in-offline-mode#offline-first-vs-classic-offline

 

Thank you
FSM PM Team.

5

Dynamics 365 Field security

Future featuring option to include a Dynamics 365 Field security with potential integration with Microsoft Dynamics 365 maybe potentially optimum for purpose to (e.g. monitor potential suspicious activity, security monitoring, security personnel, facilities, parking, business contacts, equipment,...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
5

Chat functionality on the new mobile app

It would be great to have a real-time collaboration feature on the new mobile application that lets field technicians chat with each each other, and share information. Please make it flexible so it can be ad-hos or around a particular entity. Thanks

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
5

Allow security to be applied to Engineer locations shown on the schedule board map

Currently the live location of engineers is shown on the Schedule Board map with the latitude/longitude data of an engineer being retrieved from resco_mobileaudit records. The link between the Bookable Resource (User) shown on the map and the resco_mobileaudit record that is read to get their l...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
5

Automatic acceptance of booking and automated timestamps wherever possible

--> Target: A technician need to work as efficient as possible and should spend not much time on his mobile Incoming booking will be accepted only by the status "received by FSE" (field service engineer). The same logic of what's app with the two blue ticks on the message should be used, when a ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
5

Working hours in Calender view

We would like the possibility to show the Working hours and non-working hours in the Calender view on the Field Service Mobile Application. Similar to how it is shown in the FS app in the scheduling board where non-working hours are grayed out in a darker gray compared to the working hours.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. We will review this idea internally and monitor for additional votes.

Thanks,

Field Service PM Team 

Thank you for the feedback. We will evaluate

5

Location tagging with photos

It will be wonderful if we can tag location while taking photos in the Work Order/Bookings. Use case: Technician went for an inspection/fix/repair. After the job done, the technician takes the photo in the Work Order/Booking, and the location gets tagged with it. How will it help? 1. Confirmat...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
Ideas Administrator

This is a great idea, thank you for submitting your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Jonathan Baker, PM,

Microsoft.