2

Make the barcode scanner option within the search view available on Tablet devices.

Field Service mobile app includes a barcode scanner option within the search view, but this option does not function on Tablet devices, only on mobile devices.

Make the barcode scanner within the search view also available on Tablet devices. This will help the technicians who work only ...

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1 Comments

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Category: Mobile (74)

STATUS DETAILS
New
2

Mobile Report - Page break

altough it is now possible to convert the html page into a pdf, it creates page breaks without any regard of the position. so the signature or a picture ist just split in two pages.

this really looks bad and not very representable in front of the customer.

The suggestion of MS su...

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0 Comments

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Category: Mobile (74)

STATUS DETAILS
New
2

Agenda view is missing on tablet

When using the app on a tablet , we don't have the agenda view. We only have day, week or month view. But we don't see as much information in these views. Agenda view is also useful on a tablet.

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0 Comments

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Category: Mobile (74)

STATUS DETAILS
Planned
2022 Release Wave 1
Ideas Administrator

Thank you for the submission. We are actively working on this and planning to enable the Agenda view for Tablets in Wave 1 2022.


Thank You,

Field Service Mobile PM Team

2

Work Order "collection" concept, and enable applying an FS Mobile signature to multiple Work Orders

We have had multiple customers ask if techs could capture a single signature that could then be applied to a collection of work orders. This is helpful in scenarios where a tech performs work on several distinct work orders during a visit, such as maintenance on several pieces of equipment tha...

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1 Comments

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Category: Mobile (74)

STATUS DETAILS
Needs Votes
2

FSM - Ability to update Location Tracking dialog

Our privacy office recommends to update the Location Tracking dialog to inform our users who we will use the data and make sure that the techs accept or reject the request of location tracking. Each customer should have the ability to update this dialog to make sure we are in compliance with ea...

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0 Comments

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Category: Mobile (74)

STATUS DETAILS
Needs Votes
2

Login with code QR (or similar)

I am writing in connection (our need) with include QR code in Fs Mobile App. Nowadays we work with Resco Mobile with QR Code to login. For our employers, who only use mobile aplication, they don't know (user code and password). They use always Qr Code and not personal mobile devices (the mobile...

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0 Comments

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Category: Mobile (74)

STATUS DETAILS
Needs Votes
2

Wrap intune SDK for Field Service (Dynamics 365) mobile app

As the current Field Service Mobile (Xamarin) app will end in June 2022, most of the current customers are exploring Field Service (Dynamics 365) mobile app. With this it would be beneficial for the customer to wrap it with intune SDK and let the enterprise manages it in their intune MAM configur...

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0 Comments

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Category: Mobile (74)

STATUS DETAILS
Completed
Ideas Administrator

Field Service Mobile (Dynamics 365) can now be managed with Intune.

Thanks You,

Field Service Mobile Team.

2

An option to set a frame for singature fields

The borders of signature fields are hard to identify, since those fields do not have frames.

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0 Comments

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Category: Mobile (74)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. We are reviewing this request.

Thanks,

Jonathan Baker

PM, Field Service Mobile 

2

Location tagging with photos

It will be wonderful if we can tag location while taking photos in the Work Order/Bookings. Use case: Technician went for an inspection/fix/repair. After the job done, the technician takes the photo in the Work Order/Booking, and the location gets tagged with it. How will it help? 1. Confirmat...

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0 Comments

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Category: Mobile (74)

STATUS DETAILS
Needs Votes
Ideas Administrator

This is a great idea, thank you for submitting your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Jonathan Baker, PM,

Microsoft.

2

Timestamp Source should be captured as "Mobile" even Mobile App is being used in Online Mode.

Timestamp Source is behaving differently in case of offline mode and Online mode.

As per our understanding Timestamp Source should be captured on the basis of source(Mobile/Desktop) not on the basis of mode(Offline/Online).

As I came to know from internal team Field S...

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0 Comments

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Category: Mobile (74)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. This request is under review.

Thanks,

Jonathan Baker, PM

Field Service