9

Improve MAM capabilities by adding the Intune SDK to the FS Mobile app

Already today we are able to deploy the FS App using MDM tools such as Microsoft Intune. Especially in the light of GDPR, it would be beneficial to also have advanced MAM features available, such as policies to prevent users from copying content from the FS App and pasting it into a personal m...

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1 Comments

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Category: Mobile (48)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for submitting your idea.

This is complete and available in the GA version of Field Service Mobile - Xamarin and Dynamics 365 Field Service Mobile applications. 

Thanks,

Field Service PM Team

6

Employee Productivity – Sign on and Sign off shift.

At present we have good time recoding around work orders, however we need to record when an employee signs on for work and when the sign off. So if an employee works 8 hours but only does one 2 hour work order than we know the are 25% productive. Without capturing when they have started and fini...

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0 Comments

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Category: Mobile (48)

STATUS DETAILS
Needs Votes
5

Field Service Mobile - Freeze Tabs for Better User Navigation

When scrolling down on a form in Field Service Mobile, the tabs disappear. A better user experience would be to freeze the tabs as you scroll down to allow the ability for a mobile user to change tabs quicker and not have to scroll backup on the form to see the tabs.

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0 Comments

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Category: Mobile (48)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. We will evaluate this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team

5

Time off request need to appear in Calendar

Time-off requests are not registered in the calendar in the mobile app. As an technician I want to see everything in my calendar (bookings, absence, time off requests). Would like to see time off requests more or less similar as bookings in the calendar with different color

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1 Comments

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Category: Mobile (48)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. This is a great idea and we will consider including this functionality in an upcoming release.

 

Thanks,
Jon
PM Field Service

5

Update work order status/substatus when a booking is set to in progress

On the field service mobile app, when you update booking status to in progress, the work order system status does not update until a sync has been completed. In offline situations, the work order system status remains Open - Scheduled which gives the wrong status to the user. The status should...

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0 Comments

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Category: Mobile (48)

STATUS DETAILS
Completed
Ideas Administrator

The Dynamics 365 Field Service Mobile application will automatically sync changes from the application to the server when the entity has been saved. 
If the device does not have any connectivity (no network) then the sync will automatically happen once connectivity is restored.

Thanks,

Field Service PM Team 

4

Create a standard PCF for List view similar to the "Address" PCF in the model driven app

In the list view we are today limited to show only 3 type of information (e.g. Title, Subtype like corrective and status). If MS would offer a PCF for List views the design of app in what ever list can be customized according to business needs. E.g use of Icons, use of providing more than 3 types...

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0 Comments

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Category: Mobile (48)

STATUS DETAILS
Needs Votes
4

Allow security to be applied to Engineer locations shown on the schedule board map

Currently the live location of engineers is shown on the Schedule Board map with the latitude/longitude data of an engineer being retrieved from resco_mobileaudit records. The link between the Bookable Resource (User) shown on the map and the resco_mobileaudit record that is read to get their l...

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0 Comments

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Category: Mobile (48)

STATUS DETAILS
Needs Votes
4

Option to switch on/of the driving time view

If a booking is scheduled for 1 p.m. for 2 hours and the resource, which is booked, need 1 hour driving time from his home, the starting time is set to 12 p.m. So in the calendar the resource seeing a booking from 12 p.m. to 3 p.m. This sometimes can be confusing, as 12 p.m. can be seeing as the ...

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Category: Mobile (48)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the suggestion. Sounds like an interesting enhancement which we can evaluate for the future.

 

Thanks,

Field Service PM Team.

3

Show Technician is online or offline in CRM

Show an Online status on Schedule Board when Technician is logged in to the Mobile App and show an Offline Status if Technician is not logged in or is out of coverage.

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0 Comments

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Category: Mobile (48)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. This is an interesting idea to provide more status information to back office workers.

 

Thank you,

Field Service Mobile PM Team

3

Document upload for Offline mode

In new mobile app, for offline mode, Document Location entity is not enabled, because of which we can not upload documents. Notes entity is available, but it only support to upload images and capture photo. It opens phone gallery to allow to upload images. There is no way for us to upload docume...

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0 Comments

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Category: Mobile (48)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. We will evaluate this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team