23

Editable grid on phones (Field service)

Hi Team,


According to this documentation: https://learn.microsoft.com/en-us/power-apps/maker/model-driven-a...

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1 Comments

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Category: Mobile (148)

STATUS DETAILS
Under Review
23

Knowledge Articles should be accessed in offline mode without any error in desktop App

Issue description:

====================

users have observed that they have already downloaded data for offline and when they disconnect the internet and try to access the knowledge article, they are facing a script error mentioning "Api cannot be accessed online" in the Field ser...

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1 Comments

Read more... 1 Comments

Category: Mobile (148)

STATUS DETAILS
Needs Votes
20

Background App Refresh/Offline Sync

Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...

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7 Comments

Read more... 7 Comments

Category: Mobile (148)

STATUS DETAILS
Completed
Ideas Administrator

Hello,

This feature is not available for Android, iOS, and Windows. 

Please refer to documentation for further details: https://learn.microsoft.com/power-apps/mobile/sync-data-offline-background

 

Thank you,

Field Service Mobile PM Team

 

20

Able to upload multiple photos at once 

Currently the Android platform does not allow one to upload multiple photos at one time.

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0 Comments

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Category: Mobile (148)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. We will review this idea internally and monitor for additional votes.

Thanks,

Field Service PM Team 

19

improve PDF creation for Microsoft Field Service report generated via PCF control

Creating PDF report via PCF control, it is not possible to insert break page, header and footer image like it was possible with Resco.

All our reports contains header, footer and more than 1 page for report. It is necessary to have the possibility insert a tag for the page break page acc...

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1 Comments

Read more... 1 Comments

Category: Mobile (148)

STATUS DETAILS
Under Review
19

Enhance bookings calendar view in the mobile app

I love the fact that you can add extra information to the bookings for calendar view in the mobile app. It would be perfect if the status of the booking is more prominent in the booking item. Right now it falls off the booking item on the calendar when the booking is shorter than 1.5 hours and in...

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0 Comments

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Category: Mobile (148)

STATUS DETAILS
Needs Votes
19

Bluetooth support in Field Service Mobile PowerApp

I would like to have the possibility to use Bluetooth functionality within the Field Service PowerApp. At this moment no Bluetooth API is supported. We need this for engineers in the field who conduct measurements with gas analyzer devices. We need to connect to these gas analyzer devices in orde...

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2 Comments

Read more... 2 Comments

Category: Mobile (148)

STATUS DETAILS
Needs Votes
Ideas Administrator
We would like more details on the scenario for this feature request. 
19

Inspections for Field Service Mobile

Many times a service call will need the ability to include an inspection or inspections with the service. This includes multiple types of data and would be similar in nature to a Voice of The Customer style inspection report. 

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4 Comments

Read more... 4 Comments

Category: Mobile (148)

STATUS DETAILS
Completed
Ideas Administrator

Inspections capabilities are now avialable for Field Service Mobile.

Thank You,

Field Service Mobile Team. 

18

Field Service Mobile Drip Scheduling

Allow for bookings to be drip scheduled to the technicians on the mobile device. The number of bookings visible should be a configurable variable. Depending on that number, the agenda view and any bookings views would show the appropriate number of records based on the start time descending.

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2 Comments

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Category: Mobile (148)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We are evaluating this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team

17

Behavior buttons "refresh" and "show chart" not stable in offline first

I am using Field Service for Android application and i'm using default settings (environment create from scratch with no customization)


Following the process below, in some case "Refresh" button and "Show chart" disappear, and reappear.


  1. Configure "Field ...

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    0 Comments

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    Category: Mobile (148)

    STATUS DETAILS
    New