15

Enhance bookings calendar view in the mobile app

I love the fact that you can add extra information to the bookings for calendar view in the mobile app. It would be perfect if the status of the booking is more prominent in the booking item. Right now it falls off the booking item on the calendar when the booking is shorter than 1.5 hours and in...

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0 Comments

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
15

Field Service Mobile Drip Scheduling

Allow for bookings to be drip scheduled to the technicians on the mobile device. The number of bookings visible should be a configurable variable. Depending on that number, the agenda view and any bookings views would show the appropriate number of records based on the start time descending.

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2 Comments

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Category: Mobile (75)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We are evaluating this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team

13

Bluetooth support in Field Service Mobile PowerApp

I would like to have the possibility to use Bluetooth functionality within the Field Service PowerApp. At this moment no Bluetooth API is supported. We need this for engineers in the field who conduct measurements with gas analyzer devices. We need to connect to these gas analyzer devices in orde...

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2 Comments

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
Ideas Administrator
We would like more details on the scenario for this feature request. 
13

Document upload for Offline mode

In new mobile app, for offline mode, Document Location entity is not enabled, because of which we can not upload documents. Notes entity is available, but it only support to upload images and capture photo. It opens phone gallery to allow to upload images. There is no way for us to upload docume...

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0 Comments

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. We will evaluate this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team

12

improve PDF creation for Microsoft Field Service report generated via PCF control

Creating PDF report via PCF control, it is not possible to insert break page, header and footer image like it was possible with Resco.

All our reports contains header, footer and more than 1 page for report. It is necessary to have the possibility insert a tag for the page break page acc...

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1 Comments

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Category: Mobile (75)

STATUS DETAILS
New
12

Enable Guest Users for the Field Service Mobile App (PowerApps)

External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player. It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.

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1 Comments

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Category: Mobile (75)

STATUS DETAILS
Planned
2022 Release Wave 1
Ideas Administrator

Thank you for the feedback. We are working towards releasing support for Guest User access in FSM.

 

Thank you,

Field Service Mobile PM Team

11

Field Service Mobile - Freeze Tabs for Better User Navigation

When scrolling down on a form in Field Service Mobile, the tabs disappear. A better user experience would be to freeze the tabs as you scroll down to allow the ability for a mobile user to change tabs quicker and not have to scroll backup on the form to see the tabs.

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0 Comments

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Category: Mobile (75)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the feedback. We will evaluate this as a future enhancement.

 

Thank you,

Field Service Mobile PM Team

10

Enable downloading of offline updates to continue even when iPad/iPhone is in sleep mode

Our maintenance workers are operating in locations where mobile connection is not available. As such they must download all the required data to their device at the start of the day so that they can work in offline mode later. Due to the amount of data, the initial downloading takes about 75 minu...

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1 Comments

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Category: Mobile (75)

STATUS DETAILS
Declined
Ideas Administrator

Hello,

Thank you for the feedback. Unfortunately we are unable to act on this ask due to device OS restrictions. 

You may be able to help mitigate this issue with further optimization of your offline profile to reduce data volume which will reduce sync time. If you have questions on this, please reach out to Field Service Mobile Feedback fsmfeedback@microsoft.com

 

Thank you,

Field Service Mobile PM Team

9

Show Technician is online or offline in CRM

Show an Online status on Schedule Board when Technician is logged in to the Mobile App and show an Offline Status if Technician is not logged in or is out of coverage.

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0 Comments

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. This is an interesting idea to provide more status information to back office workers.

 

Thank you,

Field Service Mobile PM Team

9

Improve MAM capabilities by adding the Intune SDK to the FS Mobile app

Already today we are able to deploy the FS App using MDM tools such as Microsoft Intune. Especially in the light of GDPR, it would be beneficial to also have advanced MAM features available, such as policies to prevent users from copying content from the FS App and pasting it into a personal m...

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1 Comments

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Category: Mobile (75)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for submitting your idea.

This is complete and available in the GA version of Field Service Mobile - Xamarin and Dynamics 365 Field Service Mobile applications. 

Thanks,

Field Service PM Team