CALENDAR TEMPLATE - Make an extra day appointment without affecting the original appoinment
We would like to request in adding a new feature within the Calendar Template. While we have 21 or 22 working days in which already created in Bookable Resources, we would want to adding an additional working day without influence the other existing booking. Normally, when booked, all bookings w...
Bulk-allocate multiple Work Orders on schedule board
Currently users can only select one requirement at a time on Schedule board. Clicking "Finding Availability" on each Work Order, refreshing resource search and booking it one by one is time-consuming and sometime error-prone when multiple Work Orders (often small routine maintenance tasks) nee...
Show calendar week even in hourly boards
Lots of customers plan based on calendar weeks. Suggestion: Show calendar week even in hourly boards. Ideally allow a less granular hourly board, so that a scheduler can see 2 weeks without scrolling. Calendar weeks might be different per region (e.g. US vs. Europe).
Thank you for your feedback. We have this feature in our product backlog.
Thanks,
Vinay Nalam
PM, Microsoft.
Allow updating booking details from the details pane
To change booking details (other than start/end and resource), a user needs to open the booking form (e.g. to change the lock option). Suggestion: The details pane already allows the selection of custom views to only show the necessary fields. Can we make this view editable?
Thank you for your feedback.
This is a nice idea! We will consider this in our roadmap.
Sincerely,
Vinay Nalam,
PM, Microsoft.
week number on schedule board
Would like to be able to see the week number on the schedule board instead of the start date of the week.
Schedule board to have a functionality to crop weekends out of the view
To have a setting on the schedule board to crop weekends out of the view - for example we know we don't work on Sundays - why to show it on the board? Currently not possible. To have a setting to show weeks numbers on the view. Currently not possible.
Hi Timo, Thank you for your feedback!
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Thanks,
Vinay Nalam,
PM, Microsoft.
Make "View Resource Card" popup configurable
The resource cell is already configurable using HTML and CSS. However due to its limited size (in particular with many resources and a small row height) it would be great to be able to also configure the resource card popup.
Thank you for your feedback.
This is a great suggestion! We will consider this in our roadmap.
Sincerely,
Vinay Nalam,
PM, Microsoft.
Fields Service cannot search resources if ‘Ignore Travel Time’ is not checked
Go to Field Service > Work Orders > SCHEDULE ASSISTANT on the ribbon.
This seems to be a bug, that got fixed a while ago. It doesn't reproduce in the latest versions of the solutions. In case you still see this issue, please raise a Support Request for the Engineering team to investigate this issue.
Thanks,
Vinay Nalam,
PM,
Microsoft
Only show weekdays (or lmited days) on the schedule board
Many companies do not schedule resources on the weekend, thus it would be helpful if we could hide these days completely on the schedule board. I would not fix this to Sat/Sun as some countries have different weekend days or companies might have entirely different working days.
Hi Alex,
Thank you for your feedback, this is a great suggestion, however, this is not in our roadmap. We are tracking it and if we get more feedback and votes, we may consider it in the future.
Thanks,
Vinay Nalam,
PM, Microsoft.
Allow resources to travel before work hours start or after they end
Especially in urban areas, there is often the requirement to start the first job with the beginning of the work hours. The resource is responsible for traveling there outside working hours. The same at the end of the day. We could define this at resource level, so that the first job of the day...
This feature is now available in 2020 Wave 2 Early access for RSO.
Please find more details at https://docs.microsoft.com/en-us/dynamics365/field-service/rso-travel-outside-working-hours
Sincerely,
Vinay Nalam
PM, Microsoft
Administrator
Hi Daniel,
Thank you for your feedback.We are tracking this idea and if we get more feedback and votes, we may consider it in the product roadmap.
Thanks,
Vinay Nalam,
PM, Microsoft.