Foresee a hyperlink of the case ID in the open requirementstab on the schedule board that opens the detail page of the case in F&O
Currently it is possible to configure the field "case id" on the work order form in field services in a way that it is a hyperlink which opens the detail page of the case in F&O. This I have done by adding a controle. This is handy because it should be easy to navigate from CE to F&O and the o...
Start week by MONDAY in the scheduleboard
Not everyone lives in America which means that to some people week starts with mondays and not sundays. Right now the week view of the schedule board shows sunday as the first day, which means if you have a booking monday-sunday (which is a full week in europe), it looks like it overlap to next...
Can the map in FS scheduling board display the sorted list below?
The scheduling board in Field Service has a map to the left, which displays all the work orders on the list chosen below. Currently, it is not possible for the map to only show work orders on a sorted list - for example, if you choose one of the lists and filter on the work orders for a specif...
Bulk-allocate multiple Work Orders on schedule board
Currently users can only select one requirement at a time on Schedule board. Clicking "Finding Availability" on each Work Order, refreshing resource search and booking it one by one is time-consuming and sometime error-prone when multiple Work Orders (often small routine maintenance tasks) nee...
Hi Daniel,
Thank you for your feedback.We are tracking this idea and if we get more feedback and votes, we may consider it in the product roadmap.
Thanks,
Vinay Nalam,
PM, Microsoft.
Organizational Unit Dependent Business Closures
Some companies may operate different business groups within a single Dynamics instance. Different groups within a company may observe different business closures, such as some holidays may be observed in one country, but not another. Since a Resource's work hours can be affected by business cl...
Thank you for your feedback.
This is a great suggestion! We will consider this in our roadmap.
Sincerely,
Vinay Nalam,
PM, Microsoft.
'Schedule Time Off' reason needs to display on Schedule Board Calendar
When we write 'Schedule Time Off' reason for a resource/person it doesn't appear on Schedule Board Calendar. It only displays a light grey color Bar for time off. It would be great if we add a description on grey bar or add a hover over text on Grey Bar.
Thank you for your feedback. We like the idea,however, we do not have this in our immediate roadmap, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Thanks,
Vinay Nalam
PM, Microsoft
Calculate travel time when using drag&drop on the schedule board
When a resource requirement is scheduled using the Schedule Assistant, the travel time is correctly calculated. However when using drag&drop, the booking gets created w/o any travel times. This inconsistent behavior often confuses user.
Suggestion: Unify the behavior (...
Update 03/31/20
We released "Auto Update Booking Travel" feature in April 2019, to support the Calculation of travel time when booking is created by Drag and Drop on the Schedule Board. Please find more details here, https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-travel-time#add-travel-time-with-manual-scheduling
We intend on shipping this short term. There are many details to work out such as, what happens when travel is 30 hours, or impossible, such as traveling across the globe. But we intend on handling the primary use cases short term.
Ability to customize Resource type labels
Hi,
Would be good ,if we can provide option to add custom resource types and customize resource types..
Currently we have following options and cannot change label names and cannot add new options.
- Generic
- Contact
- Account
- User ...
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam,
PM, Microsoft.
Show Miles Traveled in KM also based on Region
There is field Miles Traveled in Bookable Resource Booking entity under scheduling tab, this field value displays the distance traveled by field technician to the work order location calculated by System. System calculates the distance in Miles only and these is no provision of displaying this...
Hi Mintu, Thank you for your feedback!
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. In the interim, did you consider using a custom field like "Distance traveled" and convert the miles into Kms in this field ?
Thanks,
Vinay Nalam,
PM, Microsoft.
Sync CRM Users Calendar with Schedule Board
Hi,
Would be good ,if we have sync between CRM licensed users calendars ( who have sync with outlook) and resources to Schedule board .
Currently we are booking resource type=user but this activity will not sync with CRM user calendar .
Thanks
Venkatta
Administrator
Hi Mie,
Thanks for a great idea. Currently this is not in our roadmap, however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Thanks,
Vinay Nalam,
PM, Microsoft.