14

Service contract - Valuta

Hi, We are using the service contract, we need to be able to enter the amount of the contract in the customers valuta. So the created invoice, for a year, including the month line, is matching a 100% we the agreement made with the customer.

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  
Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
13

BUG: can't lock a previous signed contract with 100 % discount

When Signing a contract the check of the lines is this code in CU 5944: FromServContractLine.Reset(); FromServContractLine.SetRange("Contract Type", FromServContractHeader."Contract Type"); FromServContractLine.SetRange("Contract No.", FromServContractHeader."Contract No."...

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Category: Service Order Management (142)

STATUS DETAILS
New
12

Shipment Method and Shipping Agent Fields for Service Shipment Header

The Fields Shipment Method Code, Shipping Agent and Shipping Agent Service Codes are currently on the Service Order but not on Service Shipment Header. This would be useful for Service Shipment Report.

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1 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  
Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
12

BUG? Service Contract list can not search by Customer NAME

BC Online version 19. Client has over 2000 service Contract and is frustrated not to be able to search by CUSTOMER NAME in service contract list, it is only possible to search by customer number.

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. The Name is implemented as FlowField. You can use filtering instead.
There are suggestions about search on FlowFields:

https://experience.dynamics.com/ideas/idea/?ideaid=b9faae4c-5e49-e911-867a-0003ff68aa6d
https://experience.dynamics.com/ideas/idea/?ideaid=c5adbe7d-63a8-e911-b083-0003ff6893a2

Please add your valuable votes and comments to the suggestions above instead.


Sincerely,

Andrei Panko
PM, Microsoft
12

Workflow Templates for Service Documents

It is not possible to enable Workflows for Service Orders, Contracts or Credit Memos, our customers require these features.

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  

https://experience.dynamics.com/ideas/idea/?ideaid=f6de704c-c59d-eb11-89ee-0003ff45ceff

Please add your valuable votes and comments - especially list of service documents: Service Orders, Contracts, Credit Memos to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
12

Posting on jobs from Servicelines

When posting on job from service line (And job journals) using Linetype blank, a warning is promted. This promt sugest to be able to disable in "my settings".

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  


https://experience.dynamics.com/ideas/idea/?ideaid=0a2ea741-68a3-eb11-89ee-0003ff45c353

Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
12

Retrieve service invoice lines into a service credit memo

We need the possibility to get (posted) service invoice lines into a service creditmemo. This is not possible. We have on the sales credit memo the function copy document. This is what we are looking for in the service credit memo.

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion: 
Microsoft Idea Â· Copy documents for Service Creditnota's (dynamics.com)
 
Please add your valuable votes and comments to the suggestion above instead.
 
Sincerely,
Andrei Panko
PM, Microsoft
12

Cancel Invoice

Get the possibility to "cancel / undo" a service invoice just like in the sales module

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion: 
Microsoft Idea Â· Copy documents for Service Creditnota's (dynamics.com)
 
Please add your valuable votes and comments to the suggestion above instead.
 
Sincerely,
Andrei Panko
PM, Microsoft
12

Link standard service codes to the serviceitem

When you use the function Get Std. Service Codes, these will not be linked to a service item. In the process you want recurring service codes to be linked to each service item you choose. - create the service order - fill the service lines with the service items that need service - choose a Std....

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
11

Get Document Lines to Reverse in Service Credit Memo

It will be great to have function "Get Document Lines to Reserve" in Service Credit Memo same function in Sales Credit Memo.

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1 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team