9

Service Invoice

Invoices should be similar compared to sales invoices, meaning that Service Invoice could need "work description field" On the service invoice its needed to show also serial numbers and description of serviced item. Also its necessary to have contract numbers on printed invoice so bookkeeping is...

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
8

Email Service Work Order

When implementing service for customers a common request is the ability to email the service work order. This would be a great addition to the module.

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Category: Service Order Management (90)

STATUS DETAILS
New
8

BUG? Service Contract list can not search by Customer NAME

BC Online version 19. Client has over 2000 service Contract and is frustrated not to be able to search by CUSTOMER NAME in service contract list, it is only possible to search by customer number.

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Category: Service Order Management (90)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. The Name is implemented as FlowField. You can use filtering instead.
There are suggestions about search on FlowFields:

https://experience.dynamics.com/ideas/idea/?ideaid=b9faae4c-5e49-e911-867a-0003ff68aa6d
https://experience.dynamics.com/ideas/idea/?ideaid=c5adbe7d-63a8-e911-b083-0003ff6893a2

Please add your valuable votes and comments to the suggestions above instead.


Sincerely,

Andrei Panko
PM, Microsoft
8

BUG: can't lock a previous signed contract with 100 % discount

When Signing a contract the check of the lines is this code in CU 5944: FromServContractLine.Reset(); FromServContractLine.SetRange("Contract Type", FromServContractHeader."Contract Type"); FromServContractLine.SetRange("Contract No.", FromServContractHeader."Contract No."...

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
New
8

Cancel Invoice

Get the possibility to "cancel / undo" a service invoice just like in the sales module

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Category: Service Order Management (90)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion: 
Microsoft Idea · Copy documents for Service Creditnota's (dynamics.com)
 
Please add your valuable votes and comments to the suggestion above instead.
 
Sincerely,
Andrei Panko
PM, Microsoft
7

Allow multi-selection of service items to add into a service contract

Currently, to add a Service Item to a Contract, we have to add each item in the Contract line by selecting the Service Item No. in the column.

When the list opens in the Service Items page, you have the option to multi-select. But this only adds the last item into the Contract line.

...

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
7

Retrieve service invoice lines into a service credit memo

We need the possibility to get (posted) service invoice lines into a service creditmemo. This is not possible. We have on the sales credit memo the function copy document. This is what we are looking for in the service credit memo.

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion: 
Microsoft Idea · Copy documents for Service Creditnota's (dynamics.com)
 
Please add your valuable votes and comments to the suggestion above instead.
 
Sincerely,
Andrei Panko
PM, Microsoft
7

Service contract - Valuta

Hi, We are using the service contract, we need to be able to enter the amount of the contract in the customers valuta. So the created invoice, for a year, including the month line, is matching a 100% we the agreement made with the customer.

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  
Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
6

Fix "Standard Service Line" Tablerelation of "Unit of Measure Code"

Hello togehter, the table relation of "Unit of Measure Code" in "Standard Service Line" should be: IF (Type=CONST(Item)) "Item Unit of Measure".Code WHERE (Item No.=FIELD(No.)) ELSE IF (Type=CONST(Resource)) "Resource Unit of Measure".Code WHERE (Resource No.=FIELD(No.)) ELSE "Unit of Measure" ...

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Category: Service Order Management (90)

STATUS DETAILS
New
6

Link standard service codes to the serviceitem

When you use the function Get Std. Service Codes, these will not be linked to a service item. In the process you want recurring service codes to be linked to each service item you choose. - create the service order - fill the service lines with the service items that need service - choose a Std....

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team