12

Service Order Resource costs should post to the General Ledger

When a Resource is posted on a Service Order, the entries posted will only DR. AR and then CR. Sales to the General Ledger (GL). It does not post the Resource Costs to the GL. I would expect it to record the costs to the GL that is associated with the Service Order. Without the costs, it's rec...

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
12

Introduce process and tables for Service Item Ledger Entries

There are a lot of needs and requests from market regarding posted service documents and their ledger entries. Most of them are related to table Service Item Line. Is it possible that you can create a workflow for posting routines like: *table service item line to new table "Posted. Service Item ...

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
11

Document No. visibility in Service orders

Could you please add the same functionality as for sales & purchases, transfer orders, etc...

Add a function in codeunit 1400 - DocumentNoVisibiity.


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1 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
11

E-mail body selection on Service invoice

We suggest the same options for report selection (E-mail Body selection) on Service documents as on Sales documents.

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1 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. It seems that requested feature has meanwhile been made available.

Sincerely,
Andrei Panko
PM, Microsoft
11

Service Item numbers in views

When i have list of service orders then its impossible to know which order/quote is for which device. It is very much needed to have option to display Service item serial number or description on list views to be able to quickly identify items without need to open every single order or quote. Sa...

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
10

Give Team Members Edit Access to Service Documents like Sales Documents

It's my understanding that Team Member users only have View access to the Service Module. We have 10 users who use Team Member licenses in the Essentials version of BC. They can edit existing sales documents, create quotes, and make other minor edits. These permissions should also carry over t...

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1 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
10

Shipment Info to the Posted Service Documents

On the Service Order, fields "Shipment Method Code", "Shipping Agent Code" and "Shipping Agent Service Code" are available. Though, these fields are missing from the Posted Service Documents. Please do add the missing fields, so they would be transferred from the Service Order (table 5900) to t...

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
9

Service Contract doesn't use Item's General Product Posting Groups GLs

When a Service Contract is setup, it will only post to the sales GL mapped in the Service Contract Account Group Code. The issue with posting to the single GL associated in the Service Contract Account Group is that when there is a Service Contract with multiple Service Items, each Service Item ...

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1 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
9

Add the column

Our customer wants to see in the page of the Service Contracts besided the customer (Sell-to Customer No.), also the Bill-to Customer Name and the Bill-to Customer No. In the view of the service contracts Is it possible to add this in the list as a column

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
9

"Create Contract Service Orders" -batch run to consider "One Service Item Line/Order" setup

Service Management Setup contains setting "One Service Item Line/Order", which "specifies that you can enter only one service item line for each service order". Based on this, you will have one Service Item per Service Order, if the above mentioned setting is set to TRUE. Related to this, Service...

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0 Comments

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team