11

Introduce process and tables for Service Item Ledger Entries

There are a lot of needs and requests from market regarding posted service documents and their ledger entries. Most of them are related to table Service Item Line. Is it possible that you can create a workflow for posting routines like: *table service item line to new table "Posted. Service Item ...

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Category: Service Order Management (86)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
11

Service Item numbers in views

When i have list of service orders then its impossible to know which order/quote is for which device. It is very much needed to have option to display Service item serial number or description on list views to be able to quickly identify items without need to open every single order or quote. Sa...

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Category: Service Order Management (86)

STATUS DETAILS
Needs Votes
10

Document No. visibility in Service orders

Could you please add the same functionality as for sales & purchases, transfer orders, etc...

Add a function in codeunit 1400 - DocumentNoVisibiity.


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Category: Service Order Management (86)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
9

Make "your reference" field visible on Service Order, Service Invoice and posted Service invoice in pages and in default datasets

Make "your reference" field visible on Service Order, Service Invoice and posted Service invoice in pages and in default datasets

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Category: Service Order Management (86)

STATUS DETAILS
New
9

"Create Contract Service Orders" -batch run to consider "One Service Item Line/Order" setup

Service Management Setup contains setting "One Service Item Line/Order", which "specifies that you can enter only one service item line for each service order". Based on this, you will have one Service Item per Service Order, if the above mentioned setting is set to TRUE. Related to this, Service...

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Category: Service Order Management (86)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
9

Shipment Info to the Posted Service Documents

On the Service Order, fields "Shipment Method Code", "Shipping Agent Code" and "Shipping Agent Service Code" are available. Though, these fields are missing from the Posted Service Documents. Please do add the missing fields, so they would be transferred from the Service Order (table 5900) to t...

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Category: Service Order Management (86)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
8

BUG? Service Contract list can not search by Customer NAME

BC Online version 19. Client has over 2000 service Contract and is frustrated not to be able to search by CUSTOMER NAME in service contract list, it is only possible to search by customer number.

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Category: Service Order Management (86)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. The Name is implemented as FlowField. You can use filtering instead.
There are suggestions about search on FlowFields:

https://experience.dynamics.com/ideas/idea/?ideaid=b9faae4c-5e49-e911-867a-0003ff68aa6d
https://experience.dynamics.com/ideas/idea/?ideaid=c5adbe7d-63a8-e911-b083-0003ff6893a2

Please add your valuable votes and comments to the suggestions above instead.


Sincerely,

Andrei Panko
PM, Microsoft
8

Service Contract doesn't use Item's General Product Posting Groups GLs

When a Service Contract is setup, it will only post to the sales GL mapped in the Service Contract Account Group Code. The issue with posting to the single GL associated in the Service Contract Account Group is that when there is a Service Contract with multiple Service Items, each Service Item ...

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1 Comments

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Category: Service Order Management (86)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
8

BUG: can't lock a previous signed contract with 100 % discount

When Signing a contract the check of the lines is this code in CU 5944: FromServContractLine.Reset(); FromServContractLine.SetRange("Contract Type", FromServContractHeader."Contract Type"); FromServContractLine.SetRange("Contract No.", FromServContractHeader."Contract No."...

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Category: Service Order Management (86)

STATUS DETAILS
New
8

Add the column

Our customer wants to see in the page of the Service Contracts besided the customer (Sell-to Customer No.), also the Bill-to Customer Name and the Bill-to Customer No. In the view of the service contracts Is it possible to add this in the list as a column

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Category: Service Order Management (86)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team