8

POS should be allowed to take on account payment for Customer order

Currently on account payment is not allowed for customers while creating pick up orders which is highly inconvenient. If the customer has a credit limit then it should allow cashier to decide whether to create the orders and put it on his account. Work around is to override the amount to 0 and t...

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Category: Order capture and checkout (119)

STATUS DETAILS
Needs Votes
7

ATP/CTP available at POS for the basket

When a customer order is created it is very common to want to be able to calculate the earliest possible delivery time, using ATP or CTP. This is not available for POS, meaning the sales rep is not able to provide a calculated delivery time to the customer upon selling. Please add capability to ...

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Category: Order capture and checkout (119)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

7

New DOM rule based on stock churn

Since the release of the distributed order management functionality, we have seen a massive amount of customers interest. One ask that every single one of our customers has raised, is the ability to prioritise order assignment based on stock churn of the items on the order. The core business dr...

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Category: Order capture and checkout (119)

STATUS DETAILS
Under Review
7

Add total cost amount field to RetailTransactionSalesTrans table

The standard RetailTransactionSalesTrans table/form has a field called "Cost amount". This field is populated with the cost price of the line item after the transaction is part of a statement that has been posted. This is inconsistent behavior to other "cost amount" fields throughout D365 as t...

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Category: Order capture and checkout (119)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

7

Suspended transaction retention period

Please add the ability to specify a time period for which suspended transactions are retained at the channel database. This should be by a number of days. Once the time has been reached the suspended transaction should be removed from the recall order screen. Customers are explaining that cust...

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Category: Order capture and checkout (119)

STATUS DETAILS
Under Review
6

Customers can decide if the cancellation charge can be add or not when customer order is canceled.

When the field "Cancellation charge percentage" in Commerce parameters is 0 and any customer order is canceled by Recall order option in POS, the screen "Cancellation charge" is shows to the employee type the amount or press enter to continues. This operation could generate employee bad practi...

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Category: Order capture and checkout (119)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for submitting the idea. We will keep monitoring the idea for more votes.

Regards,

Program management team

6

B2B ecommerce - ability to choose shipping date at the time of order checkout

We would like to have one functionality in the B2B e-commerce website at order checkout, where the customer can choose the requested ship date. This field value should be mapped to the D365FO Sales order header field – requested shipping date. Currently, it is by default mapped to the order cr...

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Category: Order capture and checkout (119)

STATUS DETAILS
Needs Votes
Ideas Administrator

We have added this idea to our backlog and will monitor it for more votes.

6

Defer the creation of Direct Delivery Purchase orders

This is applicable for all end customers using both Advanced warehouse management processes and having to import Ecommerce orders in D365. The option to defer the creation of purchase orders is a standard option that is currently not working in combination with the import of Ecom orders: when im...

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Category: Order capture and checkout (119)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

6

Phone number in SO form for guest and registered ecommerce customers

After taking the 536196 enhacement "Phone number from a guest customer in ecommerce orders do not migrate to Sales Orders", the customer phone number is migrated to SO for all guest customer. It is not the same bahavior for a customer who sign in with their account. It would make sense to get t...

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Category: Order capture and checkout (119)

STATUS DETAILS
Needs Votes
5

Add order error details message in RetailTransactionsAuditable data entity

We use the Commerce (CSU) OData API to send orders from a home-made website in D365. Sometimes, the "Checkout" API request ends with success (HTTP 200) but the order is not created because of some advanced checks (for example: the product can not be sold in a specific country).

To detect...

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Category: Order capture and checkout (119)

STATUS DETAILS
New