5

Allow edit of a Captured (Paid) payment line if the capture is found to be failed during reconciliation.

Payment Captures are an Asynchronous process. Calls to capture against the payment gateway receive a successful response that the capture request was made, but do not know if the issuer may decline capture at a later time as the capture request is processing.


Dynamics 365 che...

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Category: Payment processing (127)

STATUS DETAILS
Needs Votes
5

Support PayPal 3DS

Support 3DS/2FA on your Dynamics 365 Payment Connector for PayPal.

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Category: Payment processing (127)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for submitting this idea! The team will review with PayPal and provide a status update with findings. Setting to 'Needs Votes' to continue to gather demand, and will continue reviewing in planning.

5

Gift Card Amount

there is a built in funtionality of pay gift card, in this functonality we enter gift card number and the detail of gift card can be seen on the screen behing the dialog. the scenario which i need is that a customer came to my cashier and provide 15 gift card to the cashier then the cashier will ...

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Category: Payment processing (127)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

5

Allow a Exact Card operation similar to Exact Cash.

Allow for a Exact Card operation similar to the existing Exact Cash operation. The Exact Card operation would skip prompting user for amount and need to select click tender payment. Instead it would immediately tender the payment for a card and have pin pad prompt for card information.

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Category: Payment processing (127)

STATUS DETAILS
Planned
2024 Release Wave 1
Ideas Administrator

Target planning to include exact pay is a feature expected in 2024 Wave 1.

5

User is unable to use customer account payment two times in a transaction.

User is unable to use customer account payment two times in a transaction. While performing cash and carry transaction, user is unable to put customer account payment two times in a transaction. There is scenario where user is having to user customer account payment function many times. but while...

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Category: Payment processing (127)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for submitting the idea!  Additional votes are required to continue to prioritize this request. Please consider re-submitting the idea with additional details regarding the scenarios for multiple on-account payment instances within a single transaction scope.

5

Add fields to receipt designer for external gift card masked number and balance

Currently it is not possible to print the masked card number and balance for an external gift card on the customer receipt (ex. Givex). These fields were only designed to work on the gift card inquiry receipt, and they are only designed to show the gift card masked number and balance for a single...

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Category: Payment processing (127)

STATUS DETAILS
Needs Votes
5

Unified transaction and payment view call center vs B&M/Online

Omni channel and unified Commerce is more and more common and a requiriement and something that is expected by our product. How the retail transactions are view differs a bit between call center and B&M/Online. Different tables are used for viewing transactions. For call center we have no ...

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Category: Payment processing (127)

STATUS DETAILS
Completed
Ideas Administrator

Please review: Omni-channel payments overview - Commerce | Dynamics 365 | Microsoft Learn

Payments using omni-channel use a common table structure for the Sales Order. Tracked at the customer level, the Sales Order is referencable across channels for the payment reference.

5

Gift Card TopUp Should Not Reduce Stock

While Doing Gift Card TOP UP, the stock is getting Reduced which is difficult to track the actual Stock of the Gift Card.

 

Only for New Gift card sale the stock should be Reduced and for every Top Up of the Gift Card the gift card stock should not be Reduced.

&nbs...

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Category: Payment processing (127)

STATUS DETAILS
Needs Votes
Ideas Administrator

We will continue to monitor votes to determine if this should be prioritized into our product backlog.  Thank you for your feedback. 

4

Implement Configurable Adyen Datacenter Endpoints for Dynamics 365 Payment Connector for Adyen

During a recent Adyen EU outage, it was determined that Dynamics 365 Payment Connector for Adyen was utilizing the EU-based Adyen Datacenters. We have learned that this is hardcoded within the platform and not configurable. Merchants need the ability to control the Geo of the Datacenter they a...

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Category: Payment processing (127)

STATUS DETAILS
New
4

Paying sales invoice in POS creates customer payment journal uses the ledger account number in commerce parameters instead of store payment method ledger account

When paying invoices in Channel (POS or another channel), the customer payment transaction is not taking into account the method of payment configuration, and it is using the ledger account configured in "Commerce Parameters > Invoice" instead of the ledger account configured in the store paym...

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Category: Payment processing (127)

STATUS DETAILS
New