5
User is unable to use customer account payment two times in a transaction.
While performing cash and carry transaction, user is unable to put customer account payment two times in a transaction. There is scenario where user is having to user customer account payment function many times. but while applying it second time system is through a validation
“A customer account payment has already been applied and only one is allowed per transaction."
STATUS DETAILS
Declined
Ideas Administrator

Thank you for submitting the idea!  Additional votes are required to continue to prioritize this request. Please consider re-submitting the idea with additional details regarding the scenarios for multiple on-account payment instances within a single transaction scope.

Comments

S

Refunds for both Cash and Check payments will be with Checks issued and posted by HQ. The refund check for an original check payment has to go on a 10 day hold to ensure customer check clears. So need to segregate Cash refund vs Check refund using two Customer account payment methods in POS. But running into this limitation.

Category: Payment processing