Dynamics 365 Customer Voice

Having all the projects in the same screen really sucks!

In the projects list windows it should be possible to filter the list by environment

At best it should be possible to have an interface where projects are moved from one environment to the other by drag and drop

Currently, power platform settings are not integrated with any of auditing system. Microsoft has not designed these settings for auditing because it is Admin task so only admins should perform this option. 

However, human mistake is inevitable. Hence, it would be really helpful to have Power Platform settings being audited somehow.

Increase excel export to more then 5.000 feedbacks

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find a solution for bug:

When exporting the CSV file containing all the responses, the files are unreadable. This is caused by some of the responses containing “\n” which is read as “Next line”, it is read by excel leading to the issue. This is by design.

When using Customer Voice, we want to use the function Sentiment as part of our reporting. But this is not possible today as it doesn't cover our Local Languages our customers reply with.

It's a smart solution and we would be very happy to get the opportunity to use Sentiment for our Customer Voice replies.

Hope this will be coming soon.

Thanks

Bitte Eyton

The user experience of the text editor should be better, the current version is very clunky to use and doesn't work reliably. Using a text editor requires care because the current version often stores unwanted old text versions and different font sizes in outgoing cover messages.

The customer feedback report should also be available as a PDF file and the user should be able to edit the file to include open customer feedbacks.

Under project folders, you should be able to store subfolders.

Could be nice to have an option to share just the preview of a survey with others (who doesn't have the right to see the project) and allow them to comment.

Currently we handle it be copying the survey and then share a survey link - but this doesn't allow for any comments

Right now there is proliferation of PP environments for Dynamics. It has become very cumbersome and clumsy to manage the most relevant and important development and Production environments at times since there is too much of cluttering.

We are spit-balling this idea : Customized the environments "view" and provide option to customer to separate the "SYSTEM" and Individual created environments from the production floor environments for better visibility and management thereby de-cluttering those.

Reference case # 2204280040005124

In our previous survey builder, we had the ability to include an option of 'None of the above' to multiple choice questions. If this option is selected, the user cannot select any of the other options. De-selecting this option opens up the other options for selection.