Anna-Marika Alatalo Product (CRM) specialist

Anna-Marika Alatalo

Joined: 6/21/2022

  • Project folders

    Tue, 21 Jun 2022 08:23:22 GMT – Dynamics 365 Customer Voice – New 

    Under project folders, you should be able to store subfolders.

  • Editable customer feedback report design

    Tue, 21 Jun 2022 08:26:10 GMT – Dynamics 365 Customer Voice – New 

    Customer feedback reports should be editable. The user should be able to edit ready-made graphical descriptors.


  • PDF customer feedback reports

    Tue, 21 Jun 2022 08:28:39 GMT – Dynamics 365 Customer Voice – New 

    The customer feedback report should also be available as a PDF file and the user should be able to edit the file to include open customer feedbacks.


  • Message templates

    Tue, 21 Jun 2022 08:30:37 GMT – Dynamics 365 Customer Voice – New 

    Use of ready-made message templates should be streamlined. Message templates should be able to be stored per user. (for example, user-specific signature files)


  • Text editor

    Tue, 21 Jun 2022 08:32:01 GMT – Dynamics 365 Customer Voice – New 

    The user experience of the text editor should be better, the current version is very clunky to use and doesn't work reliably. Using a text editor requires care because the current version often stores unwanted old text versions and different font sizes in outgoing cover messages.