4

In Calendar control V2, start time and end time change function

In Calendar Control V2, we cannot change the display settings of the start time of the day at 8:00 and the end time of 17:00. However, as customers use Dynamics 365 (Online) in many ways, they want the ability to change the start and end times of the day to suit their needs.

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0 Comments

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Category: Email (355)

STATUS DETAILS
Needs Votes
4

Send automatic replies to 'reply to' email not 'from'

When you send a marketing email the automatic replies go back to who it was sent 'from' rather than the reply to - we need a way to send this to the 'reply-to' email rather than the 'from' Sending a Marketing Email we set the From address to be FRED we set the Reply-to address to SUE The auto re...

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0 Comments

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Category: Email (355)

STATUS DETAILS
Declined
Ideas Administrator

The "Reply-To:" header is ignored, however, in the case of automatic responses. As detailed in RFC3834, automatic responses should always be sent to the address specified in the "From:" header. In such a scenario, the "Reply-To:" header is ignored.

Only manual replies (when the recipient selects the “Reply” button) are sent to the "Reply-To:" address.

Troubleshoot email issues | Microsoft Learn

4

Automatic download of marketing images in Outlook client

Remove the need for the user to manually download the images shown in the marketing email. Currently in outlook client when receiving marketing emails none of the images download and they look so ugly, scrunched up and horrendous. Not really what you want to be seeing from a marketing email!

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0 Comments

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Category: Email (355)

STATUS DETAILS
Needs Votes
4

Option to en-/disable email deduplication at customer journey level

While it makes perfectly sense to use email deduplication on regular campaign'ish email send outs. But it breaks our customer journeys for marketing automation purposes (e.g. recurring trigger mails). As of now, a contact can only once pass such a customer journey. It would be very helpful, if...

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0 Comments

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Category: Email (355)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback!
This is a great suggestion! We feel there should be more community votes to have this idea implemented.

Sincerely,
PM, Dynamics 365 Marketing

4

Collect statistics in Dynamics 365 Marketing

Opening the insights tab on an email gives the opportunity to view click-through rate. However, this only shows clicks on the totalt emails sent out. It is more relevant to show statistics regarding clicks on emails opened. Now there is no real possibility to modify or change these statistics exe...

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0 Comments

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Category: Email (355)

STATUS DETAILS
Needs Votes
4

Modification of auto-generated URLs for the marketing pages

We have tested email marketing function without portal installation. We have tested "view in browser" for the marketing email and found out that the auto-generated URL is kind of funky and very long. We would like to know if therre is a possibility to modify that URL?

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1 Comments

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Category: Email (355)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback!
This is a great suggestion! We feel there should be more community votes to have this idea implemented.

Sincerely,
PM, Dynamics 365 Marketing

4

Format of email changes for emails containing HTML format which are sent from CRM online to any other mailbox like Gmail, Hotmail for the CRM online.

Format of email changes for emails containing HTML format which are sent from CRM online to any other mailbox like Gmail, Hotmail for the CRM online. Most of customer are using direct email using HTML template, this template is not visible for Gmail users and yahoo users. Which is impacting th...

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1 Comments

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Category: Email (355)

STATUS DETAILS
Needs Votes
4

To enable Mail Merge functionality on Individual records

1. Navigate to sales >> Contacts.
2. In Active contact view, select a contact record and open it.
3. We do not see the option to do Mail Merge.

Findings :
-----------
In CRM 2013, Mail Merge is possible only via Marketing Lists.
We had this feature in ...

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0 Comments

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Category: Email (355)

STATUS DETAILS
Declined
Ideas Administrator

Hello,

Thank you for your feedback. We are not considering this suggestion due to the following reasons:

- The contact timeline has got lots of updates since the idea was posted, making the current idea irrelevant to the current experince

- The idea did not reiceve enough votes from the community since posted

 

Thanks,

PM, Microsoft.

4

Preview email template to be sent as part of a campaign activity

Several customers now in the financial and legal industries have requested that they can preview an email template prior to distributing the campaign activity, primarily because the email mailshot must be approved before sending. Because the users who wish to preview/authorise the email aren't...

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2 Comments

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Category: Email (355)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback.

We released this feature as part of the functionality in Dynamics 365 for Marketing

 

Sincerely,

PM,

Microsoft.

3

Video Link in Marketing Email gets downloaded instead of Play

When users click on video Link in Marketing Email it gets downloaded instead of Play in browser.


So, the idea would be for better user experience when user clicks on the video link (uploaded in asset library) the expected behavior should be that is played in browser.

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0 Comments

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Category: Email (355)

STATUS DETAILS
New