Possibility to add folders for Marketing Files
Hi, We would like to see the option of creating folders for Marketing files. We have several images in use and the library keeps on expanding. We have several business units using Files and it would be handy to be able to sort Files in Folders. Keywords helps a bit, but since it seems like a s...
Real Time Marketing - Please Add Back 'ViewAsWebPageURL' Feature to Email
In Outbound Marketing, we had access to a message's 'ViewAsWebPageURL'. This allowed us to provide customers with a link that opened the email in a web browser.
This feature does not appear yet in Real Time marketing. This idea is to add the feature to Real Time marketing so...
Hello,
Moving this feature to planned. We are going to implement the ability to add "View as Webpage" to RTM.
Thanks,
PM, Microsoft
Let Dynamics E-Mail Designer remember custom color palette
Currently, each time you insert Text blocks, buttons, dividers and so on, you have to define colors over and over again from sratch. Make it possible to have a set of colors that you can easily reuse while designing an e-mail. For example by extending template functionality (e.g. in the same wa...
This idea is now planned for 2023 as part of the email editor enhancements
Sincerely,
PM, Microsoft
Folders for keeping Images
It would be nice we could have folders to store images in. Keywords do help when looking for an image, but with loads of images it could get overwhelming.
| Thank you for your feedback. This is a great suggestion and it is now part of our roadmap. Sincerely, PM, Microsoft |
View In Browser Link in RealTime Marketing
We have ''View in Browser' link in Outbound Marketing.
It would be great if we can add 'View in Browser ' link in emails in Real Time marketing as well.
Thanks,
Fariha
Hello,
We are going to implement the ability to add "View as Webpage" to the product. Moving the idea to planned.
Thanks,
PM, Microsoft.
Changes to Content Blocks to Update Existing Communications
Currently, when you make a change to a Content Block - those changes will only apply to new communications. We would like the changes to be applied to existing communications using that Content Block. Here is an example: We use a Content Block to display legal information required by our compa...
Thank you for your feedback.
This is a great suggestion! However, we feel there should be more support to have this idea implemented.
Sincerely,
PM,
Dynamics 365 Marketing
Add More Styling Options to Emails
Add more styling options for Marketing emails such as: 1. Color palettes 2. link colors 3. link styles 4. header text 5. body text We have to modify code to do this today.
Thank you for your feedback. This is a great suggestion! We have it planned
Sincerely,
PM, Dynamics 365 Marketing
Collaboration Support for Marketing Assets
When two or more people are editing a marketing asset such as an email, the system should notify the users. Today, more than 1 person can edit an asset at the same time and there is no lock or notification. There is also no ability to see the other person's edits. After testing, we've found th...
Thank you for your feedback.
This is a great suggestion! However, we feel there should be more support to have this idea implemented.
Sincerely,
PM,
Dynamics 365 Marketing
'Branding' links in emails to make them look more reliable to the recipient
Lately, I received several complaints from customers about the use of links in emails. In order to be able to track the click behavior of the recipient, the system automatically replaces the link by a redirect link. This is described in the following docs article: https://docs.microsoft.com/en-us...
Thank you for your feedback!
This is a great suggestion! We feel there should be more community votes to have this idea implemented.
Sincerely,
PM, Dynamics 365 Marketing
Configure Cust Service Workspace to reply to cases from queue not individual user
My suggestion is to adjust the email settings so that when the customer responds to the email, they won't be required to click "Reply All" to have the email included in the queue.
Instead, customers should only need to click "Reply" to the sender, and the email will automatic...
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