Changes to Content Blocks to Update Existing Communications
Currently, when you make a change to a Content Block - those changes will only apply to new communications. We would like the changes to be applied to existing communications using that Content Block. Here is an example: We use a Content Block to display legal information required by our compa...
Set a specific regarding on emails sent from a journey in dynamics 365 customer insights
At this moment we can see the interactions for sent emails on the journey and on the specific contact record.
In normal emails in Dynamics we are able to set a regarding to the email additionally to the contact it's sent to or received from. In our case we connect a custom entity to an e...
Need to send the marketing emails to Accounts without any contact information.
We have added some users as Accounts into the Account entity which is contain only company name and Email Id.
We would like to add those accounts into the segments as members and want to use those segments in customer journey
to send the emails.
Add back View in Browser link to TEST emails in Real-Time Marketing
Please add back the ability for test send emails to contain the "View in Web Browser" link.
While the feature to view in a web browser has been added to live email journeys, it's still missing from the test send capabilities.
This feature was routinely used i...
View in browser link to be accessible in test
Currently the view in browser link in emails is only functional in a live send however we rely heavily on this functionality to generate proofs for senior management in our organisation as sending and forwarding tests can impact formatting. Please can this functionality be made available in th...
Improve bulk-email deliverability with a separate link- and image-domain
Description:
All links in mailings are currently sent/hosted with a microsoft domain. Depending on how the images are integrated, they also refer to different domains.
Bulk Set Regard for Emails
Please bring back the option to bill set regard for emails. It is VERY time consuming to open each email and set regarding individually.
If there was an option to auto set regard emails based on the email recipients as well that would be even better. The default would be auto...
Provide an option to restrict sending emails to the external users either in Dynamics CRM Customer Insights Module
Hi,
Provide an option to restrict sending emails to the external users either in Dynamics CRM Customer Insights Module or Dataverse. Can you add this option through Power platform settings.
Suggest customers with the recommended third-party service provider for email deliverability check
As the email validation feature by Microsoft is still in preview, please provide customers with the recommended third-party service provider for email deliverability check.
Display Email Subject Line in Timeline/Grid View for Customer Insights Journey Emails
Description:
Currently, when a timeline view is added to a CRM form to show emails sent via Customer Insights journeys, the subject line of the email is not displayed. This makes it difficult for users to quickly identify the content or purpose of each email without ope...
Administrator
Thank you for your feedback.
This is a great suggestion! However, we feel there should be more support to have this idea implemented.
Sincerely,
PM,
Dynamics 365 Marketing