1

Heat Map in Real Time Marketing

Please bring back email heat mapping in real time marketing. Without it we now have to build segments for links to check email performance.

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Category: Email (333)

STATUS DETAILS
New
8

Ability to use Content Blocks within Column Sections

Hello,


It appears that a feature in RTM within CI-J is not functioning properly. Specifically, when attempting to add a Content Block into an email element, it does not work. Upon clicking the Content Block option, an error message appears indicating that "No data is availabl...

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Category: Email (333)

STATUS DETAILS
New
18

Default time zone setting for "Schedule for later" feature for Emails in Real-Time Marketing

This is a feature request concerning the "Schedule for later" feature in the email entity (RTM).

 

Currently, when we utilize this feature, the GMT zone is displayed by default. However, there is no setting available to change the default time zone to our preferred one.

 

...

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Category: Email (333)

STATUS DETAILS
New
15

Make the 'remove email addresses from suppression' feature available on custom forms

RE the new feature - Ability to remove email addresses from suppression (Preview)


On the standard 'Contact' form, the communication tab is hidden with a control called 'ContactabilityGrid' in use. I cannot find this control when working with other custom forms. This suppressio...

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Category: Email (333)

STATUS DETAILS
New
53

Web view functionality works via Test send

At present, the functionality "web view" is limited to emails sent by a journey. For ease of testing, I would like to be able to use this when using the test send functionality.


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Category: Email (333)

STATUS DETAILS
New
3

Be able to send Emails to Owner of Contact

In Outbound Marketing we were able to generate Customer Journeys that would send an email to the contact owner.


This feature has disappeared in Realtime Marketing.


Could you please bring this option back.


Thank you


Best regard...

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Category: Email (333)

STATUS DETAILS
New
25

Bring back colored bulletpoints

With a little bit of HTML Style modification, it was possible to make colored bulletpoints in the early stages of the new email editor (f.ex. like this: https://www.w3schools.com/howto/howto_css_bullet_color.asp, https://www.w3.org/Style/Examples/007/color-bullets.en.html, https://www.geeksfor...

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Category: Email (333)

STATUS DETAILS
New
3

A search bar (search by name) for browsing in the email library

When you add a file in an email, from the library, you can only filter on tag. I would like to have a search bar to search on the name of the files.

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Category: Email (333)

STATUS DETAILS
New
1

Send Knowledge Article content from Customer Insights Journeys emails

As a city, we are using knowledge articles to document any type of issues & situation that any cities may face during the year, and we are using the same knowledge articles to keep informed our citizens. It could be simple informational publication or could be also related to an emergency for ...

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Category: Email (333)

STATUS DETAILS
New
3

Extend Dynamic content - QR codes, add to calendar, join teams webinar from trigger email in RTM

It's great to be able to add Dynamic content from created event registration. However the automatic emails cannot contain Dynamic values from the event behind the buttons "add to calender", "join teams webinar", or dynamically send the right QR-code. To use theese features it's not possible to...

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Category: Email (333)

STATUS DETAILS
New