IDEA: Enable True Linked Reusable Content Blocks in Real-Time Marketing (RTM)
Description
Real‑Time Marketing currently treats reusable content blocks as static copies once they are inserted into an email or template. This means updates made to a content block do not automati...
ICS Link Not Working
ICS link does not work in the new Outlook, and we are unable to save events to our calendar--when will this be updated?
Internal Emailing - Used as internal email notification regarding form fills
A serious lacking is the inability to send internal email to a designated person or group of people.
What I am attempting to do is create Lead Notification Emails for any sale associated form that will leverage personalization to get a quick glimpse of a submission.
Ensure Tags Added During Asset Upload Persist on the Asset
Current Limitation:
When uploading an asset and creating new tags during the upload process, the tags are added to the global tag library but are not retained on the asset itself. As a result, the asset loses its association with those tags, requiring us...
Add Global Spacing Controls for Sections, Columns, and Elements
Description:
Currently, there is no way to define default spacing (padding and margins) for sections, columns, and elements globally in Customer Insights – Journeys. Marketers must manually adjust spacing for each block or rely on custom HTML templates, which is time-con...
Add Support for Interactive Polling and Emoji Reactions in Customer Insights – Journeys Emails
Description:
Currently, Customer Insights – Journeys does not allow interactive polling or emoji reactions within emails. Marketers often want quick engagement options like “👍 Yes / 👎 No” or simple polls without redirecting users to external pages. This limitation redu...
Fix Bullet and List Styling Issues in Branding Profiles
Description:
Currently, when using branding profiles in Dynamics 365 Customer Insights – Journeys, bullet points and numbered lists often lose consistent formatting across email templates and landing pages. This creates design inconsistencies and requires manual HTML adj...
Add Built-In Photo Editor to Customer Insights – Journeys
Description:
Currently, the email and landing page editor in Dynamics 365 Customer Insights – Journeys does not include any image editing capabilities. Users must rely on external tools (e.g., Canva, Photoshop) to crop, resize, or adjust images before uploading them to t...
Enable Click-and-Drag Column Width Adjustment in Email Editor
Description:
Currently, the Dynamics 365 Customer Insights – Journeys email editor uses fixed column widths based on pre-defined templates. Users cannot adjust column widths by clicking and dragging within the design interface. This limits flexibility when creating respo...
Improve Feature: Bullet Points in Brand Colors for Marketing Email Templates
Description
Currently, bullet points in Dynamics 365 Marketing email templates are restricted to black. The customer’s brand guidelines require specific colors (e.g., blue). This limitation impacts brand identity and consistency across communications, especi...