Ability to partially hide background during Remote Assist call to protect intellectual property rights
my client is asking whether a remote assist meetings can hide specific part of the background to protect intellectual property rights. For example, a machine that needs to be fixed can be visible but everything else in the back ground is covered, mosaiced or any other form so that participants ...
Enable to Link the Pictures Shared in Remote Assist with Work Orders in Field Service
Currently, there is not much information about integration of Remote Assist and Field Service. If the function to link the pictures shared in Remote assist with work orders in Field Service is available, please list the information on Microsoft Docs. If the function is unavailable, please add ...
Information remains in the history of the Expert Chat. We would like to link the history (e.g. PDF or pictures) with a work order in Field Service.
Currently, there is not much information about integration of Remote Assist and Field Service. If the function to link the history (e.g. PDF or pictures) with a work order in Field Service is available, please list the information on Microsoft Docs. If the function is unavailable, please add t...
Enable to Change the Status of a Work Order in Field Service to “Completed” by Using Remote Assist
Currently, there is not much information about integration of Remote Assist and Field Service. If the function to change the status of a work order in Field Service to “Completed” by using Remote Assist is available, please list the information on Microsoft Docs. If the function is...
Thank you for your feedback.
This is a great suggestion! We will consider this in our roadmap.
Sincerely,
PM,
Microsoft.
Annotation from Microsoft Teams during a call while running another app on the HoloLens
Hi Remote Assist team, I'd like to be able to have annotations during a video call while another HoloLens app is running on my HoloLens. Currently when I'm calling a client on Microsoft Teams from HoloLens, opening another app will deactivate the annotation function (also for the client on Mic...
Hi Yiwen,
Thank you for making the product suggestion! We will continue to monitor the idea and votes for consideration.
Best,
Sheri Turner
PM, Microsoft
Moving the Editing Bar
In a call, one of the laptop users needed to see something that was blocked by the "Editing" bar (the bar you select to annotate the call). Since it's client side, it would be great to be able to move the bar e.g. from the top of the screen to the bottom of the screen
Possibility to set numbers in augmented reality
Hi Remote Assist team. Besides arrows, which one can set, it would be very helpful to be able to set numbers as well. On the App / HoloLens or in teams. These can be referred to verbally or in writing in the conversation, a print screen or a video. Best regards, Adrian Scherrer
Remote Assist [Bar/QR]code scanning for Asset Management
As customers start using the Asset Capture capabilities of Remote Assist (https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/asset-capture-overview), it would be great to provide them an easier way to look up an Asset rather than scroll through a, potentially, very long list...
Teams Expert - selectively muting output
In Healthcare scenarios, where the HoloLens and Remote Assist is being used in surgery, several clients have asked for the ability to mute output TO the Remote Assist app, so the Teams Expert can converse with the nursing staff, for example, without distracting the surgeon from the in progress op...
Remote Assist Mobile - Allow Attending Teams Meetings, not just 1:N people calls
Please allow RA Mobile users to join Teams calls, as RA HoloLens users are able to do now.
Administrator
Thank you for your feedback.
This is a great suggestion! We will consider this in our roadmap.
Sincerely,
PM,
Microsoft.