1

It is possible to add an alternative product for released products in F&O. We need to support this functionality for ecommerce customers when a customer wants to buy a product that has been replaced by an alternative product. As of now, there is no functionality at all in eCommerce that supports alternative product registered in FO. Even the sales orders created in FO from eCommerce doesn't support this feature (described here: https://experience.dynamics.com/ideas/idea/?ideaid=b09a6663-a46d-ee11-a81c-6045bd860508).


The information about alternative product needs to be available for PDP pages, PLP pages, order templates, etc. By showing this information on the ecommerce storefront, we can avoid sales orders in FO with products that are not available for sales anymore. It is also possible to inform customers that the products they usually buy will be replaced.

STATUS DETAILS
Needs Votes