Mark item as excluded from retail return transactions
We are working with a retailer that requires a paper bag be issued with each sale. The bag is inventoried and has a Sales Price that contributes to the subtotal of the cart. Without having to implement a custom return policy, it would be beneficial to be able to mark an item as excluded from re...
Auto-select sales order header when a sales line without a sales order header is selected in the return order form
While performing a return order in the Customer Service form, it is possible to select sales order lines and process the return order without selecting a sales order head. This leads to a scenario, where the default RMA values from the call center parameters -> RMA are not applied to the return o...
Change in primary key fields for retail transactions.
While customer is using the present fields to add their data source (in their extension), although a natural key it does not map to one of the unique keys on RetailTransaction. The work around for the customer to use channelId as well in the extension where they do table joins and this resolved ...
Retail eCommerce customer gift messages from order history
Future featuring the option to visualized gift messages from order history to the customer-consumer maybe ideal. Not visualizing order history gift messages from customer display, customer may not easily remember gift message from last order. Having enhanced privacy from gift messaging display ...
Owner Tracking dimension supported in Retail
It would be good to support in Retail Owner Tracking dimension at least in similar scope like supporting BatchId. According to document Owner tracking dimension is not supported in Retail: https://docs.microsoft.com/en-us/dynamics365/commerce/work-with-store-inventory There should be default valu...
Retail sales order option to include expected delivery time
Having the option to include expected delivery time and the option to easily write vehicle car characteristics in the event there maybe a delay (e.g. kitchen equipment repair, safety cleaning, unplanned incident, etc....) maybe ideal. Not having the option to include order expected delivery and ...
Retail web sales order delivery network group
Future having the option to easily select a sales order delivery network from a one time sales order with option for multiple delivery, might be a potential functional differentiator feature to include. Not having the option to easily select a delivery network group from customer sales order, us...
Retail mass unlimited customer order deliveries across legal entities with one billing account
Having the option to easily allow user to enter an unlimited delivery sales ordering across legal entities retail stores and allowing a one customer billing address and payment might be ideal. Not having the option to easily mass enter an unlimited customer delivery addresses, and allowing one t...
Ability to mark a product as non-returnable
Retailers run clearance or final sales fairly often for a variety of reasons (primary one being ability to get rid of the inventory). Most of the times, it also means that these products are non-returnable. In addition to clearance scenarios, retailers sometimes collect donations for charities an...
Cancel Edit order should not create void transaction
Currently if we perform an "Edit order" from POS “Find Order" or "Order fulfillment Screen" to check the order detail then we want to exit this order without changing any thing. We would need to perform an "Void" action which create a transaction type void in the POS journal but actually the cust...