4

Realtime Emails Links insights on existing email

According to the documentation at https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/email-insights#link-insights, the link insights feature currently applies only to newly created emails. Given t...

Read more...

0 Comments

Read more... 0 Comments

Category: Email (406)

STATUS DETAILS
New
1

Support for custom fonts in a wider range of email clients

I suggest adding support for custom fonts in a wider range of email clients, as this is a frequently requested feature by many customers. There are many cases that our custom font shows as a "Times new roman" when sending the email and it is expected functionality for now.

Read more...

0 Comments

Read more... 0 Comments

Category: Email (406)

STATUS DETAILS
New
1

Images - View if used in emails

It would be very helpful to be able to see if an image is used in an active email (similar to how you can see if a template or segment are used in a journey).


It would make it much easier to manage large file libraries to be able to delete assets that are not being used.

Read more...

0 Comments

Read more... 0 Comments

Category: Email (406)

STATUS DETAILS
Needs Votes
1

Optimise Rendered email code

Since moving to Dynamics CIJ we've noticed that our emails are clipped / truncated in Gmail.


Our discovery work has flagged that emails need to be below 104kb to ensure they are not clipped in Gmail - and as this didn't happen previously we did some further work investigating...

Read more...

0 Comments

Read more... 0 Comments

Category: Email (406)

STATUS DETAILS
Needs Votes
2

Email quick send: User to be able to modify the name of the automatic journey created

When using quick send, CIJ creates automatically a journey with a weird name. It makes it difficult to go back to it if need be, as the naming of that automatic journey is not explicit. We would like to be able to edit that journey name so it's easily retrievable in a search.

Read more...

0 Comments

Read more... 0 Comments

Category: Email (406)

STATUS DETAILS
Needs Votes
5

Customer Insights Journeys - Email Test Send

When using the "Test send" functionality on a real-time marketing email, it would be so useful to add a testing option to either manually select the values when you have inline conditions (Existing real-time) or to have the option to select a contact/lead record and the test send uses the valu...

Read more...

2 Comments

Read more... 2 Comments

Category: Email (406)

STATUS DETAILS
Backlog
3

Add Logo/Image Support to Brand Profiles in Customer Insights – Journeys

Hi Microsoft team,


I’d like to propose an enhancement to the Brand profiles functionality in Customer Insights – Journeys.


Currently, Brand profiles allow for configuring elements like sender details, theme, and social media l...

Read more...

0 Comments

Read more... 0 Comments

Category: Email (406)

STATUS DETAILS
Needs Votes
2

Email Templates - Connect/add brand profile / sender selection



Context


In Dynamics 365 Customer Insights - Journeys, when creating email templates, corporate branding elements like:


3

Add back View in Browser link to TEST emails in Real-Time Marketing

Please add back the ability for test send emails to contain the "View in Web Browser" link.


While the feature to view in a web browser has been added to live email journeys, it's still missing from the test send capabilities.


This feature was routinely used i...

Read more...

0 Comments

Read more... 0 Comments

Category: Email (406)

STATUS DETAILS
New
2

Resend selected emails from a journey to individual recipient on demand

In the old Outbound product, it was easy to resend an email if a recipient called in to have it resent due to accidental deletion, spam filtration, etc. All you needed was to go to the Contact Insight control, click the email in question and select "Send now". Then you could select a segment o...

Read more...

0 Comments

Read more... 0 Comments

Category: Email (406)

STATUS DETAILS
Needs Votes