Pass variables to Email/Push/SMS Template from a segment based journey
It would be great on your Email/Push/SMS template if you could pass values from your segment based journey (not a trigger based journey!) so that we can deal with personalisation data that is based on the journey flow.
For example:
Segment -> Attribute Split o...
Extend the system setting regarding the First day of the week to also work in the customer insights - journeys apps calendars
Hi!
At the moment the "First day of the week" in Customer insights - journeys Realtime marketing area is automatically Sunday, even though in the system settings Administaration -> Format - >Date choice is set to Monday.
The system setting works elsewhere ...
Delete Flows that are created by Journey creation and edits
Each time a journey is created or edited, a new power automate flow is created.
We now have well over 20k flows that were created by journeys. My suggestion is to delete flows when a journey is deleted or if a new edit is made, delete the prior version. Having this many flows...
Allow Reversal of Business Unit Scoping in Customer Insights – Journeys (Real-Time)
Currently, once Business Unit Scoping is enabled in Real-Time Journeys, it cannot be turned off—even in non-production environments like DEV or UAT. This limitation makes it difficult for partners and customers to test, customize, and align environments when the feature is unintentionally acti...
Pause journey - processing of triggers during the pause
When pausing a journey there is an option that says ' What should be done with triggers received while journey is paused? discard them/ collection them for processing when journey is resumed. Triggers will be collated and processed when the journey is resumed.'
This is a very ...
When using Wait For Specific date, all prior events should be skipped when someone enter between dates
Currently if you have a Wait Until specific date followed by an email and you repeat this several times, when someone joins the journey late they are still getting all the prior emails. Per support this is by design which makes no sense. They indicate that they skip all the other wait tiles bu...
Rate limit feature availability for recurring segment based journey
Rate limit feature availability for recurring segment based journey also, currently it is only available for one time segment based journey.
Add a link to the segment(s) to open it from a journey's audience property
It would be very useful if we could simply open the segments which are being included in the journey from within the journey itself!
Currently I no longer see the option to simply click on the segment in the journey to open it and to check it. To check the conditions or member...
Introducing a Resend Option for Trigger-Based Journey Communications
Similar to the existing Send option available for contact (non-trigger) emails, there is a need to introduce a Resend option for trigger based journeys as well. This feature aims to address situations where a contact accidentally deletes a communication (email ). With this option, users would ...
Increase character limit for Email, Segment, Segment Definition, and Journey Names
We are currently automating the creation of key RTM entities such as Emails, Segments, Segment Definitions and Journeys.
These entities are programmatically created as part of our Event Post-Create synchronous plugin, using the following naming convention:
"[Event Name] ...