47

Map Fields from Parent Contanct to New Lead Created by Journey

When a new lead is created by a Customer Journey - it copies over Name, Phone, and Email from the Contact record. However, there are other fields in the Contact record that customer's want to add to the new Lead record. For example, Company Name should also be populated. Provide a way to ident...

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Category: Customer Journey Design (229)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for submitting this idea. This feature is currently not in our roadmap. We have added this to our feature backlog and we will continue to monitor the voting on this request.

17

Align Timezone Display in CIJ Journeys

Currently, the timezone in the list of Journeys is set to UTC by default, while the timezone inside the journey is displayed in the local timezone. It would be beneficial if CIJ could have an additional option to display the same timezone in both the list of Journeys and inside the journey to ...

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5 Comments

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Category: Customer Journey Design (229)

STATUS DETAILS
Needs Votes
Ideas Administrator

This is added to our backlog.

9

Journey Calendar

On Events - We have a Show As option "Marketing Calendar" which displays a calendar view with all the Event based on their run time


As part of Events, Users create multiple Journeys and even outside of events, multiple journeys are planned to execute on same or the future date...

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0 Comments

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Category: Customer Journey Design (229)

STATUS DETAILS
New
8

Capture Additional Data about Journey

In Sales/old Marketing, there was a campaign where we could capture additional details like description, category, or add any custom fields.


Now with journey, such things are not available.


Idea


Option 1:

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Category: Customer Journey Design (229)

STATUS DETAILS
Needs Votes
1

Add a group as CC recipient in Real-time journeys

My client wants to be able to add a group of people/emails as a CC recipient when sending a transactional email through a journey in Real-time journeys. As of right now it only allows for 5 emails to be added as CC recipients which are also dynamic values, this field only allows for one email....

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0 Comments

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Category: Customer Journey Design (229)

STATUS DETAILS
New