Broaden the Assigned To of an Activity Tile in Customer Journey
Within a customer journey, you can create a task, phone call or appointment. The problem is that you can only assign it to the customer journey owner, contact owner, or creator of the contact. I have worked with several companies and this does not work for any of them. They all want the abilit...
Ability to run Real-Time Marketing journeys on certain days of the week
It would be really helpful if there is a provision to select on which days of the week, a real-time marketing journey will be executed.
Ex: A journey can be executed on Tuesdays and Fridays only.
Easily query completed rt journey participants
Currently, there is no "participated" in journey interaction for rt. We need a way to reliably know if a participant participated in a journey. Ideally we'd also know if they completed it or exited early.
Rate limit feature availability for recurring segment based journey
Rate limit feature availability for recurring segment based journey also, currently it is only available for one time segment based journey.
Ability to tag or group journeys
it would be great to have a feature to allow custom tagging or grouping of journeys. Some journeys are related, and having reporting done around a group of journeys (rather than individual ones) would be very helpful.
Prioritize Journeys
It would be great to have the possibility to prioritize Journeys.
E.g. für New Customers: They should enter the Welcome Journey first before entering any other Journey. At the moment they may enter another Journey first and are never able to go through the Welcome Journey due...
Introducing a Resend Option for Trigger-Based Journey Communications
Similar to the existing Send option available for contact (non-trigger) emails, there is a need to introduce a Resend option for trigger based journeys as well. This feature aims to address situations where a contact accidentally deletes a communication (email ). With this option, users would ...
Remove/Show Action Count and Limit
When publishing a journey, we get the error: Journey could not be published due to too many actions being present exceeding '500'.
Ideally this limit would be removed, but if that is not (yet) possible, then please can we have an indicator of how many actions the journey...
Automatically Recalculate Wait Node Durations for Queued Journey Emails When Journey Start Time Is Updated
Current Behavior
When a journey includes a Wait node, updating the journey’s start time does not affect emails that are already queued and waiting to be sent.
Business Impact
In scenarios where an event’s start date or time must be r...