16

Field Service Mobile Drip Scheduling

Allow for bookings to be drip scheduled to the technicians on the mobile device. The number of bookings visible should be a configurable variable. Depending on that number, the agenda view and any bookings views would show the appropriate number of records based on the start time descending.

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2 Comments

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Category: Mobile (104)

STATUS DETAILS
Under Review
11

Show Technician is online or offline in CRM

Show an Online status on Schedule Board when Technician is logged in to the Mobile App and show an Offline Status if Technician is not logged in or is out of coverage.

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0 Comments

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Category: Mobile (104)

STATUS DETAILS
Needs Votes
13

Document upload for Offline mode

In new mobile app, for offline mode, Document Location entity is not enabled, because of which we can not upload documents. Notes entity is available, but it only support to upload images and capture photo. It opens phone gallery to allow to upload images. There is no way for us to upload docume...

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0 Comments

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Category: Mobile (104)

STATUS DETAILS
Needs Votes
3

Auto-refresh for the Calendar view in the Field Service Mobile App

In the Field Service Mobile App the Calendar view is not updated automatically when new Bookings are created/updated in Dynamics. The user has always to press refresh button to have the view up-to-date. We are in a project that's entering now the phase of production and we will have thousands of...

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0 Comments

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Category: Mobile (104)

STATUS DETAILS
Completed
13

Enable Guest Users for the Field Service Mobile App (PowerApps)

External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player. It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.

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3 Comments

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Category: Mobile (104)

STATUS DETAILS
Planned
2022 Release Wave 1
29

Allowing users to access Online Mode when "Offline Sync" option is on

* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...

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7 Comments

Read more... 7 Comments

Category: Mobile (104)

STATUS DETAILS
Under Review
13

Field Service Mobile - Freeze Tabs for Better User Navigation

When scrolling down on a form in Field Service Mobile, the tabs disappear. A better user experience would be to freeze the tabs as you scroll down to allow the ability for a mobile user to change tabs quicker and not have to scroll backup on the form to see the tabs.

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0 Comments

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Category: Mobile (104)

STATUS DETAILS
Completed
20

Background App Refresh/Offline Sync

Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...

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7 Comments

Read more... 7 Comments

Category: Mobile (104)

STATUS DETAILS
Under Review
10

Enable downloading of offline updates to continue even when iPad/iPhone is in sleep mode

Our maintenance workers are operating in locations where mobile connection is not available. As such they must download all the required data to their device at the start of the day so that they can work in offline mode later. Due to the amount of data, the initial downloading takes about 75 minu...

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1 Comments

Read more... 1 Comments

Category: Mobile (104)

STATUS DETAILS
Declined
3

Dynamics 365 Field Service mobile text to schedule

Future featuring the option to easily mobile text to schedule maybe a potentially ideal luxury to include in addition to future virtual agents solutions.

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0 Comments

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Category: Mobile (104)

STATUS DETAILS
Needs Votes