13

Enable Guest Users for the Field Service Mobile App (PowerApps)

External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player. It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.

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3 Comments

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Category: Mobile (80)

STATUS DETAILS
Planned
2022 Release Wave 1
26

Allowing users to access Online Mode when "Offline Sync" option is on

* The current behavior which does not meet the business requirement: - When user turn on "Offline Sync" option, they will be put in the Offline mode and cannot perform real-time task in the Field Service mobile app. - But if users turn off "Offline Sync" option to be in the Online mode, and they ...

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7 Comments

Read more... 7 Comments

Category: Mobile (80)

STATUS DETAILS
Under Review
11

Field Service Mobile - Freeze Tabs for Better User Navigation

When scrolling down on a form in Field Service Mobile, the tabs disappear. A better user experience would be to freeze the tabs as you scroll down to allow the ability for a mobile user to change tabs quicker and not have to scroll backup on the form to see the tabs.

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0 Comments

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Category: Mobile (80)

STATUS DETAILS
Under Review
19

Background App Refresh/Offline Sync

Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...

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7 Comments

Read more... 7 Comments

Category: Mobile (80)

STATUS DETAILS
Declined
10

Enable downloading of offline updates to continue even when iPad/iPhone is in sleep mode

Our maintenance workers are operating in locations where mobile connection is not available. As such they must download all the required data to their device at the start of the day so that they can work in offline mode later. Due to the amount of data, the initial downloading takes about 75 minu...

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1 Comments

Read more... 1 Comments

Category: Mobile (80)

STATUS DETAILS
Declined
3

Dynamics 365 Field Service mobile text to schedule

Future featuring the option to easily mobile text to schedule maybe a potentially ideal luxury to include in addition to future virtual agents solutions.

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0 Comments

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Category: Mobile (80)

STATUS DETAILS
Needs Votes
4

Views for week and month in the calendar of the Field Service (Dynamics 365) mobile app

The calendar view should contain options for a weekly and a monthly view of the bookable resource bookings. The current calendar control for the Field Service (Dynamics 365) mobile app provides a list view (agenda) and a daily view. There is no way to see the upcoming week or month. Especially t...

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0 Comments

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Category: Mobile (80)

STATUS DETAILS
Needs Votes
5

Create a standard PCF for List view similar to the "Address" PCF in the model driven app

In the list view we are today limited to show only 3 type of information (e.g. Title, Subtype like corrective and status). If MS would offer a PCF for List views the design of app in what ever list can be customized according to business needs. E.g use of Icons, use of providing more than 3 types...

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0 Comments

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Category: Mobile (80)

STATUS DETAILS
Needs Votes
16

Customization of the Calendar Control in Field Service Mobile MDA 2020 app

Make it possible to customize the out of the box calendar control in the Field Service Mobile App 2020 Model Driven App We want to change the fields, fe. “Incident type” which is displayed on the bookings card form in the Calendar View in the Field Service Mobile App 2020 Model Driven App.

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1 Comments

Read more... 1 Comments

Category: Mobile (80)

STATUS DETAILS
Completed
5

Chat functionality on the new mobile app

It would be great to have a real-time collaboration feature on the new mobile application that lets field technicians chat with each each other, and share information. Please make it flexible so it can be ad-hos or around a particular entity. Thanks

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0 Comments

Read more... 0 Comments

Category: Mobile (80)

STATUS DETAILS
Needs Votes