1

Deleting a time-off request record doesn't delete the time-off from the schedule board or resource's calendar

Deleting a time-off request record should also remove the corresponding time-off entry from the schedule board or resource's calendar. This functionality will greatly enhance user convenience and efficiency. 

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Category: Field Service (152)

STATUS DETAILS
New
57

Booking rules enabled on Quick Create form

We want to use booking rules on the Quick Create form of the Bookable Resource Booking.

Apparently this is not supported at the moment.

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Category: Field Service (152)

STATUS DETAILS
New
4

Extend timeout for synching videos due to large size

When our customers using Resco to sync their video from the mobile app to Dynamics 365, if the sync time exceeds 3 minutes, they will receive a timeout error message. Please extend the timeout more to let our customers upload their large files into Dynamics.

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Category: Field Service (152)

STATUS DETAILS
New
2

Book Button should be available on Mobile version of Field Service Mobile App

Book Button should be available on Mobile version of Field Service Mobile App.

As of today Book button is available only in desktop version and not in Mobile version of FSM app.


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1 Comments

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Category: Field Service (152)

STATUS DETAILS
New
1

Syncronization

If you are going to force those of us in the field to employ a system that uses a cell phone and a laptop in conjunction, it would be very helpful to us if these devices could at least be somewhat synchronized.

Or at the least tell us which device more accurately reflects current data i...

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Category: Field Service (152)

STATUS DETAILS
New
7

Required Option for Matrix fields in Inspection Templates

Inspection Templates have the function for Dynamic Matrix Fields, where one field group can contain several columns.

The required option is set on the matrix "header" level.

If the "Required"-Option is being set, the current system behaviour is, that if only one of the defined fi...

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Category: Field Service (152)

STATUS DETAILS
New
1

Planning dashboard - open new window/tab

When opening a reservation or other instances from the schedule board it opens the instance in a new embeded windows.


Would be great if we had the possibility/Setting to change this so it would open in new browser window or tab instead.

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Category: Field Service (152)

STATUS DETAILS
New
1

Function to "pin" the right side detail panel

When viewing the schedule board you need to open the details panel in the right side each time you choose a reservation.


Would be great if you could somehow lock og pin the details panel to make it stay,.

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Category: Field Service (152)

STATUS DETAILS
New
3

Please adding more update details in update notification.

We hope to receive more detailed information about future updates in the update notifications or emails. This would allow us to better prepare for the updates and help avoid potential issues that might arise from them.

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Category: Field Service (152)

STATUS DETAILS
New
6

Field Service Scheduling Map must be improved

Field Service Scheduling Map must be improved. It should be more flexible to display the jobs on Map based on Work Order Types in different colors and Icons. Also, the Engineer and Job routes should be shown in different color or lines based on System Status. Time and Distance should be visibl...

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Category: Field Service (152)

STATUS DETAILS
New