Customers often have multiple time windows for their availability, which can vary across different days of the week. In Field Service - RSO, the scheduling engine currently only considers time constraints defined in the Promise Window (Promised Start Time and Promised End Time). This approach is insufficient when a customer location has specific constraints, such as being closed during lunch hours or closing earlier on Saturdays and Sundays.

By default, the Account table includes a column called 'Work Hours Template', which gets copied to the Resource Requirement when a Work Order is created.

I propose an enhancement to the scheduling logic to either:

1. Leverage the Work Hours Template as a time-based constraint directly on the Resource Requirement.
2. Provide a solution to capture and apply multiple time windows (e.g., closed hours or variable hours) in the scheduling process to ensure accurate and efficient scheduling