PART FAILURE ANALYSIS
In the Work Order page, when Equipment Part/ Components have issues, they are usually Repaired/Fixed/Replaced by Field Technicians on site can enter the Root Cause reasons specific for the part in the field box so that OEMs can view centrally and get a full list of...
Asset Property - Add Target Range fields to capture Property Logs outside of the normal range
Scenario:
Technician adds a Property Log for fridge temperature of 50 Degrees F. Property Log should be flagged for (HIGH-RED) being out of the normal range of 36 Degree F to 46 Degrees F to signal to the technician to take immediate action. Out of Range property logs co...
Asset Property - Allow Predefined Values (Option Sets)
Assets provide the functionality to maintain “Asset Properties (msdyn_property/msdyn_propertylog”), which allows the users to enter different Data Types (Number, String, Boolean, Data/time) for the properties. What would be required on top would be the functionality to have a predefined list of v...
Create various customer assets from the usage one item with a quantity greater than 1
Please improve the functionality when an item is used on a work order, we must create customer assets corresponding to the quantity of items consumed. Steps to reproduce: 1. Use an item (Qty 5) that is setup to create a customer asset 2. Set work order status = Open Completed 3. The system creat...
More Customer Assets assigned to one Work Order
Why is it not possible to attach more customer assets to one Work Order and being able to record working hours on these, and transferring the data to a ERP system and accumulate the hours when invoicing. In the existing solution, it is only possible to handle work on more customer assets by makin...
Customer Asset Components
Why is there no distinction between cuatomerassets and asset-omponents? Each component must currently be registered as a sub-asset. But not every switch, not every cable, not every viewing window of e.g. a control center is a 'sub-asset'. Yes, you can define a customized subgrid with system comp...
Allow customization of column filter in views
We would love to be able to customize the column filter in views. E.g. When you select Filter By on the Account column in a Customer Asset view, it returns all possible results including Inactive Accounts. We would like to be able to filter on account status or type. Just to be clear, I'm not ta...
Track Customer Asset movement
While working with one of the customer I came across an interesting requirement to track movement of the customer assets. The scenario is as below 1. A work order is created to service a customer asset located at a customer location. 2. The resources planned for the work order involves technici...