Asset Tree view control from Lookup
When lot of customer assets associated to a service account with unique names(eg: HVAC Unit), user has to click on lookup and search and find the relevant asset by further checking the asset number to make sure the correct asset selected.
A Tree view control will help to loo...
STATUS DETAILS
New
Differentiate the notification when Consulting - Call/Message
When an agent initiates a consult message or call with a supervisor, the notification header currently displays "Consult Notification from...". Many times, this can cause confusion in distinguishing the type of request. It would be helpful if the notification explicitly indicated whether it's ...
STATUS DETAILS
New