Pending Emails Should Not Look Like Closed Activity in Timeline
Pending status emails look like already completed activity in the pipeline and users need to click into email activity to see that it's not a sent email but email waiting to be sent.
This is a ...
To stop tracking e-mail
I'd like to stop tracking of e-mail records.
If I track e-mail items once from Outlook, I can no longer stop tracking after that.
The only way to stop tracking e-mails is to delete all tracked e-mail records which are related to the tracking e-mail record.
(Changing ...
Use Dynamics 365 App for Outlook without Reading Pane
Currently one of the requirements to use the Dynamics 365 App for Outlook is to have the Reading Pane enabled in Outlook, if the Reading Pane is not enabled then the Dynamics 365 Button on the ribbon is greyed out. (Documentation included below)
Many of our clients, and I'm su...
Show App pane in new emails when the app is already pinned
When I pin the app in my inbox (Windows client), the App pane is shown even if I open the email in a new window.
This is NOT the case when I create a new email.
My wish is that the App pane is also shown for new emails when the app is pinned in my email folders.
Allow synchronizing activities such as tasks that are forcibly reopened
I have the scenario that an user needs to reopen a task that previously was closed, but this functioanally is implemented through a personlalized workflow called by demand.
The problem is that task doen't be syncronized with Outlook
Optional settings for email tracking
I would like to see an option where the emails are not linked to each contact and account that has an address contained in the email. In our industry we need to track emails exclusively to the the "Regarding" field. Linking it to other records creates clutter and on occasion privacy issues we ...
Allow Pinning of Draft Emails
A user can pin the Dynamics pane in Outlook for sent and received emails. This feature is not available when composing new emails.
Acceptance Criteria
A user can create a new email in Outlook and upon clicking 'New Email' the Dynamics Outlook Add-In is immediately visib...
Allow Email tracking/engagement when a system user (with an internal company domain) is entered in the TO, CC, or BCC field
Allow Email tracking/engagement when a system user (with an internal company domain) is entered in the TO, CC, or BCC field.
Today, unless the record type included in the email (TO, CC, or BCC field.) is an account, lead, or contact, emails are not tracked. It is a common pra...
High importance flag on Emails
High importance flag on Emails
Set an email to have High Importance flag on it. It would greatly help in spotting emails that are urgent.
Possibility like in Outlook for emails.
We want to link the conference room of an Outlook resource to the location field when creating an appointment
Currently, when creating an appointment in Dynamics365, only text can be entered in the location field.
It is not managed because it is reflected as text on the Outlook side.
Therefore, if you can select the meeting room managed by Outlook resource in the location field at the time...