65

Site calendar

When the service account is something like a store, it may be useful to track their opening hours in the same way as we have working hours for a resource.

The time window of a work order only works if opening hours are the same each day. However if the store is open Mo-Fr 8am-8pm, but o...

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8 Comments

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Category: Work order (98)

STATUS DETAILS
Under Review
Ideas Administrator

Hi Alexander, 

Thank you for submitting the idea. This is a valid idea, and we will consider it for a future release. If this is seen as a need for others please continue to vote on the feature. 

Shloma Baum

PM, Microsoft

48

Duration - Display in Hours, not in days or minutes

When we plan a job/service or similar we have contract/agreements/estimations (or similar) where we state the work needed in Hours to perform this job.


To have duration display as e.g.3,75 days is utterly confusing, someone looking at that would think this job would take almo...

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2 Comments

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Category: Work order (98)

STATUS DETAILS
New
39

Ability to enter a negative line item on a work order

Currently if a correction is required in the billing of a Work order, there is no ability to correctly apply a negative value. You are able to enter a negative Quantity and/or a negative Unit Amount. However, if the result is a negative amount, the system automatically sets the value to $0.00 r...

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5 Comments

Read more... 5 Comments

Category: Work order (98)

STATUS DETAILS
Needs Votes
16

Product Bundles in Field Service for Work Orders

Currentyl it's possible to create product bundles in Field Service, but I can't set the Field service product type. So it's not possible to use them on the Work Order.

It would be super helpful if product bundles could be used on the Work Order.

It's a frequently asked requiremen...

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0 Comments

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Category: Work order (98)

STATUS DETAILS
New
13

Suportable filter on the new view "workorder list"

With the introduction of the new Field Service view (Editable work order grid), some filters are no longer supported (but in the documentation says it's not supported at all https://learn.microsoft.com/en-us/dynamics365/field-service/work-order-experience#editable-work-order-grid), leading to ...

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1 Comments

Read more... 1 Comments

Category: Work order (98)

STATUS DETAILS
New
6

Filter the new look experience for Work Orders

With the new look experience, I'm not able to filter the views directly from the columns like in the old experience.

It will be great to filter the views with the new look experience for Work Order.

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0 Comments

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Category: Work order (98)

STATUS DETAILS
New