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When the service account is something like a store, it may be useful to track their opening hours in the same way as we have working hours for a resource.
The time window of a work order only works if opening hours are the same each day. However if the store is open Mo-Fr 8am-8pm, but on Saturday from 9am to 3pm, this workaround would not work.
Both schedule assistant and RSO would need to take the site calendar into consideration.
STATUS DETAILS
Under Review
Shloma Baum (administrator) on 2/21/2018 3:31:21 AM
Hi Alexander,
Thank you for submitting the idea. This is a valid idea, and we will consider it for a future release. If this is seen as a need for others please continue to vote on the feature.
Shloma Baum
PM, Microsoft