Stock number location
Please add the stock number for machines under the serial number in the work order defualt page.
Allow for disabling of Workorder to Outlook Sync in Field Service without disabling Appointments
The new workorder sync is pretty good, but unfortunately it doesnt allow for customizations of the appointment messages.
Therefore the ability to turn off the synchronization would be extremely useful, also just in the cases where you dont actually need workorder to outlook sy...
A warning pop-up should appear when two work order items are edited simultaneously when their combined quantity exceeds the available inventory in the warehouse.
Currently, for example, I have a warehouse with a single product that has approximately 5 units in stock. When I create a work order and add that product, the system behaves as expected: if I update the estimated quantity to exceed the available inventory and set the item to "Used," a warning ...
Users should be allowed the option to remove complete Work Order incident record without having to manually removing all related work order services before
Previously, Dynamics 365 Field Service users were able to delete a complete Work Order incident record and all of its related work order services without having to delete the related services beforehand. However, it is now a requirement to delete all of the related work services from the incid...
Improve Booking Status Component in Field Service Forms
I would like to highlight a limitation of the Booking Status component in Field Service forms. As mentioned by the Microsoft support team, this component is designed for a small number of statuses. When there are more than about ten booking statuses, the component behaves unpredictably, causin...
Enhance Email Functionality in Work Orders for Field Service
We have identified a significant gap in the functionality of Microsoft Field Service that we believe, if addressed, would greatly enhance user experience and efficiency. Currently, when creating an email from a work order, the system does not automatically populate the "To' field.
This f...
Scan a paper work order into ce and have it auto fill everything
I wanted to share a suggestion that could potentially streamline our CE work order process and enhance efficiency.
Wouldn't it be fantastic if we had a paper template that includes all the necessary information for CE work orders? The idea is that when our crew fills out the p...
Work orders products enhanced experience
I would like to have the same possablity for adding products to work orders / bookings as can be done wirh opportinities, quotes and invoices. The enhanced experience.
Presenting data
When one is presenting multiple data on meetings, using for example normal laptop and display (Teams). the end result and work "drag and drop" to presenting window is "out dated".
What is needed is a general shortcut or something that can activate my program in full screen on the active...
Make validation of Field Service Plugin Steps configurable, as validation breaks down some business cases
The validation in the plugin step "Field Service: Update (pre-operation) for msdyn_workorder" breaks down our business process in some cases and the error "The currency must be the same as the currency on the price list." occurs. In the error cases the data comes from our ERP system and in som...