Allow creating Folders in CJ, Marketing Mails, Segments, etc.
In our company we have many people using Dynamics 365 creating Segments, Marketing Mails, Customer Journeys, etc. We are using it now for half a year and it is already very full and confusing to find your material (also pictures). It would be very helpful to have the chance to create folders to h...
D365 Marketing license for "development" environments
To cater for normal ALM-setups with many different environments - dev, staging, test, etc - it would be good with an affordable "development" D365 Marketing license that can be used for non-production sandbox orgs.
Closing as this license use-case is already implemented as a Non-Production License for Dynamics 365 Marketing and is evidenced in the Dynamics 365 Licensing Guide
Thanks,
PM, Dynamics 365 Marketing
Function to deactivate OBM
Some of our customers are already only working with realtime Marketing. As there is no need for OBM, it would be great to be able to deactivte OBM - similarily as it is possible to activate it in new installations.
This was completed and customers can fully remove outbound marketing module.
Audit History for Marketing Components
Like the audit history feature available for cases in Customer Service module, it would be great if an audit logs/history kind of feature can be brought in for marketing components like e-mails, segments, journeys, custom triggers. It would be really helpful to track the changes made by differ...
Audit history is available for Customer Insights - Journeys.
When building Journeys based on Customer Insights - Data segments actions should be shown on the corresponding contact's timeline
When using segments from CI-D in Journeys, the audience is the customer profile. Since the customerid backstamping process ensures a connection between the contacts and CI-D customer profiles, any journey actions towards a CI-D customer profile should be visible on the corresponding contact's ...
Real Time Marketing - Add Back Reusable Content like Content Blocks in Outbound Marketing
Please add reusable content to Real Time Marketing - like what Content Blocks are for Outbound Marketing. This allowed us to create a piece of content in one place and then reuse it.
Thank you for your feedback. We have released this feature. You may see find it here.
https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/marketing/dynamics365-marketing/quickly-create-emails-enhanced-reusable-content-fragments
Sincerely, PM, Microsoft
updating contact quota limit on marketing app
on the marketing app contact counter limit is not getting refreshed monthly based on production instance. if there is a option to change this so that contact quota will also get refreshed on monthly basis it would help us to keep track on contact quota limit as well.
Thank you! This idea is already implemented within Dynamics 365 Marketing. Marketable contacts are cumulative month over month. Customers can only reduce the total number of purchased marketable contacts on the anniversary. Such reductions will not be reflected in the contact meter within quota management view until the contacts are actually deleted. The contact meter updates month over month to reflect current quota.
Thanks,
PM, Dynamics 365 Marketing
Pricing for Contacts
Why are you charging for contacts over a certain number (2000,) in the Marketing 365? All other competitors charge for engagements over a certain number. I have over 50K contacts alone, but I am not going to market to all of them!
Administrator
You can now easily group emails, segments, and images using standard grids https://learn.microsoft.com/en-us/power-apps/user/grid-filters#grouping