12

Refund to card/method from web sale when refunding in store

Recently I have seen an increase in customers requesting the ability to identify the original payment used for a web order, to complete an automatic refund from store (POS) to that same payment. For example, if I use my PayPal account on the website. when I return the goods to a store, the sto...

Read more...

1 Comments

Read more... 1 Comments

Category: Cross-Channel Order Processing (10)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for the suggestion.  Our upcoming cross-channel payment functionality will support this scenario.  Please be aware that the retailer will have to use the same payment processor for both ecommerce and store payment processing for this to be possible.   Thanks - Holly Haines - Principal Program Manager.