Enable OR logic in lead scoring model builder
Customer Insights - Journeys currently limits the lead scoring model builder because scoring criteria can only be combined in a much more constrained way than the segment builder. In practice, the lack of native OR logic makes it difficult to model real-world scoring rules and...
Web interaction-based scoring feature in real-time marketing
Many customers who have been used in Outbound Marketing before would like to use this feature in Real-Time Marketing.
I would appreciate it if you could consider whether this feature will be released in the future.
Thank you.
Segment-Based Lead Scoring in Dynamics 365
Current Limitation:
Dynamics 365’s lead scoring models lack the capability to incorporate conditions that evaluate whether a Lead’s associated Contact record belongs to a specific Marketing Segment (e.g., "High-Value Prospects" or "Re-Engagement Campaigns"). This functio...
Lead qualification pop up window should not show Opportunity as the option.
In the marketing application, we do not use opportunity entity. The privileges for the security roles like read, create, edit privileges are removed. Even then, when an qualify button is clicked on the lead entity, it shows the pop up with Opportunity as the option. When the users do not have a...
Lead Scoring - add "less than" or "greater than" operators for Visit Duration Field in the "Website visited" interaction
I'd like to be able to add a condition in a lead scoring model that uses a web site visit duration to add points if the duration is longer than a certain time. Currently, only the expressions "=", "<>" or "contains" operators are available, as if the "Website visit" field type is a string. Cons...
Individual Contact Score for Account-based Lead Scoring Model
Our organization has implemented Account Based Leads as described in MS documentation below: Account-based leads are associated with an account record. They are scored based on information from the account, plus information and interactions related to each contact that belongs to that accoun...
Web interaction-based scoring feature in real-time marketing
One of our customers has complained that this feature does not work in Real-Time Marketing, even though it worked in Outbound Marketing.
I understand that we need to suggest alternatives such as Predi...
Bring back the capability for Lead scoring model on Real-time journeys to score form views and pages views
For the time being, although there is no mentioning of the ability to score form views and pages views being removed, on Real-time journeys, users are unable to score the Leads using these criteria anymore as this feature has been removed along with Outbound marketing.
As thi...
Scoring leads based on specific website page address visits
Pain point: Only marketing pages and marketing page visits can be used in scoring model.
Goal: Lead scoring conditions should be able to score Leads based on web page address (not marketing pages only).
Pu...
Lead Matching - Multiple Emails
Many of our contacts have multiple emails they use in various instances, but with lead matching we can only use the email they use in the lead form to match exactly to the email in the main email field for a contact. It would be helpful if the lead form email could look at multiple email fiel...
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Thank you for your feedback. Can you please provide more details on your use case? Example: What other emails would you like to match against?
Sincerely, Microsoft Dynamics 365 Marketing team. |
Administrator
Thank you for your feedback.
Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future.
Sincerely, PM, Microsoft