6
Our organization has implemented Account Based Leads as described in MS documentation below:

Account-based leads are associated with an account record. They are scored based on information from the account, plus information and interactions related to each contact that belongs to that account.

We are interested in seeing the individual Contact score AND the cumulative Account score so we can see exactly which Contact is interacting with us the most for a particular Account. Finding the cumulative Account score is no problem, but finding the individual Contact score is not.

https://community.dynamics.com/cfs-file/__key/communityserver-discussions-components-files/768/pastedimage1587744115108v1.png


Is finding an individual Contact score possible? I am only aware of being able to see the timeline of interactions for a particular Contact by visiting the Insights tab on the Contact Form, as shown below.

https://community.dynamics.com/cfs-file/__key/communityserver-discussions-components-files/768/pastedimage1587743962856v3.png

Please let me know if something is unclear.

Clofly Mao recommended I make this post, original post link on community forums below:

https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/387113/can-i-see-the-individual-score-for-a-contact-related-to-an-account-with-account-based-leads

Thanks in advance.
STATUS DETAILS
Needs Votes