2

Sync Button - D365 App for outlook

D365 CRM App for Outlook, once enabled and configured, does not have two options. 1) Explicit 'Sync' option i.e. I would like to have a button, which would force Sync on demand with my CRM Organisation 2) If I have multiple Organisation (during testing, I can have multiple CRM instances), I need...

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
2

Dynamics 365 App for Outlook - Outlook folder tracked icon

Currently, there is no way to determine at folder-level (i.e. in your Inbox), which emails are tracked/set regarding. There needs to be an icon or some other UI change made to show tracked emails vs untracked without having to select a specific email and launch the App.

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1 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
2

App for Outlook Synced Service Activities need to link to related record in Dynamics 365

Currently when using server side sync, it is possible to sync Service Activities, however, when using the Dynamics 365 app for Outlook on the Calendar appointment, it just says "appointment is tracked" and has no link to the related record in Dynamics 365. There needs to be a link, just like f...

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
2

Synchronisation of single contact with multiple users in Outlook

We are currently using sever side synchronization and App for Outlook to synchronize emails and contacts from CRM to Outlook.

Contacts in CRM has an owner and a set of relationship managers recorded in form of a grid on Contacts page.

When the synchronisation happens, the contact...

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
2

Only tracking UI should be visible for Dynamics 365 app for outlook

For Dynamics 365 app for outlook only the Track UI should be visible instead of loading all the content and feature

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
2

CRM App for Outlook (lightweight app) sync between CRM Online to Exchange Server (on-premises) support

When deploying the CRM App for Outlook (lightweight app) you require a CRM Online and Exchange online. We have a hybrid solution with exchange on-premise and CRM Online and would like to use the CRM App for Outlook. I'm suggesting this as Read more...

1 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
2

Emails not getting promoted to crm when case is closed

Email (containing a tracking token) will not get promoted to crm by email router if the mail is linked to a closed (read-only) case. This is by design for all crm versions.
However due to this behavior the application has unreliable side effects as a mailing and case platform since not a...

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Under Review
2

Dynamics CRM App for Outlook Preview

We have CRM online and O365. We installed the Dynamics CRM App for Outlook Preview, but it does not appear to be working. When we click on the Dynamics CRM link in the App Bar in Outlook, it tries to authenticate us and fails. We are using Single Sign On with our corporate AD (which may make a...

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
2

Develop a Dynamics CRM App for Outlook Online

SAP has a Free CRM App in the Office Online Store. With Office 365 being available, it is always assumed that Outlook Online and Office 365 will allow the same functionality as locally installed Outlook. Unfortunately, this is not the case.

Given the host of other Apps registered under ...

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
2

eMail sent to inactive Contacts

inactive contact will get emails sent from a campaign.

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1 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Under Review