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Problem Description:
When user cancel/complete the already synced meeting from D365,then meeting status changed to free in outlook. No cancellation is sent to attendees.
When user cancels already synced meeting from outlook then meeting remains scheduled in D365.

If user cancelling from outlook then it should sync to D365. Therefore, User has to approach system administrator to delete the meeting from D365.
STATUS DETAILS
Needs Votes

Comments

A

Hi There,Is there any update on this? it seems like a real flaw in the functionality?Cancelling / Deleting the appointment from Dynamics doesnt delete on outlook?Declining meeting invite on Outlook doesnt update the appointment on Dynamics 365? When tried to manually track the response on outlook to dynamics, get the message meeting replies cannot be tracked!Sync options should work better here if we are to use this as proper tool for scheduling client visitsThanks,Fiona

Category: Email Management and Outlook Integration

A

Any update on this?

Category: Email Management and Outlook Integration