Format of email changes for emails containing HTML format which are sent from CRM online to any other mailbox like Gmail, Hotmail for the CRM online.
Format of email changes for emails containing HTML format which are sent from CRM online to any other mailbox like Gmail, Hotmail for the CRM online. Most of customer are using direct email using HTML template, this template is not visible for Gmail users and yahoo users. Which is impacting th...
To enable Mail Merge functionality on Individual records
1. Navigate to sales >> Contacts.
2. In Active contact view, select a contact record and open it.
3. We do not see the option to do Mail Merge.
Findings :
-----------
In CRM 2013, Mail Merge is possible only via Marketing Lists.
We had this feature in ...
Preview email template to be sent as part of a campaign activity
Several customers now in the financial and legal industries have requested that they can preview an email template prior to distributing the campaign activity, primarily because the email mailshot must be approved before sending. Because the users who wish to preview/authorise the email aren't...
Thank you for your feedback.
We released this feature as part of the functionality in Dynamics 365 for Marketing
Sincerely,
PM,
Microsoft.
Internal Emailing - Used as internal email notification regarding form fills
A serious lacking is the inability to send internal email to a designated person or group of people.
What I am attempting to do is create Lead Notification Emails for any sale associated form that will leverage personalization to get a quick glimpse of a submission.
Ensure Tags Added During Asset Upload Persist on the Asset
Current Limitation:
When uploading an asset and creating new tags during the upload process, the tags are added to the global tag library but are not retained on the asset itself. As a result, the asset loses its association with those tags, requiring us...
This is a bug and will be fixed.
Fix Bullet and List Styling Issues in Branding Profiles
Description:
Currently, when using branding profiles in Dynamics 365 Customer Insights – Journeys, bullet points and numbered lists often lose consistent formatting across email templates and landing pages. This creates design inconsistencies and requires manual HTML adj...
- Brand profile list settings have been fixed (existing templates user might need to "Enable more styles").
- There is no support for indentation and bullet symbols in Outlook Classic, so achieveing consistency there is not possible. If there are other email clients where you see issues, please raise support tickets with specific examples.
PM, Customer Insights - Journeys
Email Insights
Hi Team,
In Microsoft Customer Insights – Journeys, the current email insights grid (under the “Insights” tab for each email) is helpful for basic analytics, but it is very limited in terms of flexibility and actionable insights. As of now, it only displays a few columns such ...
Content Blocks - Set Theme
We need the ability to use branded colors and fonts when building Content Blocks. There should be an option to set a Theme for content blocks so the custom colors are available without having to type in individual color codes each time.
Better support for dark mode in marketing emails
Wtih more and more people using dark mode on their PC's, tablets and phones, it would be great with better support for creating emails that support both dark mode and normal mode users. Features should include:
- Preview for both dark and normal mode, not just dark mode like today
STATUS DETAILSNeeds Votes
AB testing in journey rather than email
AB testing is such a fundamental part of testing emails. Currently you can only AB test two different emails in a journey. This means that the reporting isn't as good as it reports on each email separately. Please can you make the AB testing in an email so you just click a button in the email ...
Administrator
Hello,
Thank you for your feedback. We are not considering this suggestion due to the following reasons:
- The contact timeline has got lots of updates since the idea was posted, making the current idea irrelevant to the current experince
- The idea did not reiceve enough votes from the community since posted
Thanks,
PM, Microsoft.