Automatic download of marketing images in Outlook client
Remove the need for the user to manually download the images shown in the marketing email. Currently in outlook client when receiving marketing emails none of the images download and they look so ugly, scrunched up and horrendous. Not really what you want to be seeing from a marketing email!
Option to en-/disable email deduplication at customer journey level
While it makes perfectly sense to use email deduplication on regular campaign'ish email send outs. But it breaks our customer journeys for marketing automation purposes (e.g. recurring trigger mails). As of now, a contact can only once pass such a customer journey. It would be very helpful, if...
Collect statistics in Dynamics 365 Marketing
Opening the insights tab on an email gives the opportunity to view click-through rate. However, this only shows clicks on the totalt emails sent out. It is more relevant to show statistics regarding clicks on emails opened. Now there is no real possibility to modify or change these statistics exe...
Modification of auto-generated URLs for the marketing pages
We have tested email marketing function without portal installation. We have tested "view in browser" for the marketing email and found out that the auto-generated URL is kind of funky and very long. We would like to know if therre is a possibility to modify that URL?
Thank you for your feedback!
This is a great suggestion! We feel there should be more community votes to have this idea implemented.
Sincerely,
PM, Dynamics 365 Marketing
Format of email changes for emails containing HTML format which are sent from CRM online to any other mailbox like Gmail, Hotmail for the CRM online.
Format of email changes for emails containing HTML format which are sent from CRM online to any other mailbox like Gmail, Hotmail for the CRM online. Most of customer are using direct email using HTML template, this template is not visible for Gmail users and yahoo users. Which is impacting th...
To enable Mail Merge functionality on Individual records
1. Navigate to sales >> Contacts.
2. In Active contact view, select a contact record and open it.
3. We do not see the option to do Mail Merge.
Findings :
-----------
In CRM 2013, Mail Merge is possible only via Marketing Lists.
We had this feature in ...
Hello,
Thank you for your feedback. We are not considering this suggestion due to the following reasons:
- The contact timeline has got lots of updates since the idea was posted, making the current idea irrelevant to the current experince
- The idea did not reiceve enough votes from the community since posted
Thanks,
PM, Microsoft.
Preview email template to be sent as part of a campaign activity
Several customers now in the financial and legal industries have requested that they can preview an email template prior to distributing the campaign activity, primarily because the email mailshot must be approved before sending. Because the users who wish to preview/authorise the email aren't...
Thank you for your feedback.
We released this feature as part of the functionality in Dynamics 365 for Marketing
Sincerely,
PM,
Microsoft.
CIJ Email API (msdynmkt_emails): Draft → Publish Lifecycle Clarification and Automation Support
An integration scenario for Customer Insights – Journeys (CIJ) where email content is authored externally (e.g., third-party CMS or email design tools), and then programmatically created in Dataverse using the standard Web API endpoint:
POST /api/data/v9.2/msdynmkt_emails
...
Internal Emailing - Used as internal email notification regarding form fills
A serious lacking is the inability to send internal email to a designated person or group of people.
What I am attempting to do is create Lead Notification Emails for any sale associated form that will leverage personalization to get a quick glimpse of a submission.
Ensure Tags Added During Asset Upload Persist on the Asset
Current Limitation:
When uploading an asset and creating new tags during the upload process, the tags are added to the global tag library but are not retained on the asset itself. As a result, the asset loses its association with those tags, requiring us...
This is a bug and will be fixed.
Administrator
Thank you for your feedback!
This is a great suggestion! We feel there should be more community votes to have this idea implemented.
Sincerely,
PM, Dynamics 365 Marketing