Routes on FSM Mobile App
For a Field Service Technician is necessary to have a quick view of planned route for a work day, maybe with a numbered marker for each WO. As seen in desktop Schedule Board
Make the barcode scanner option within the search view available on Tablet devices.
Field Service mobile app includes a barcode scanner option within the search view, but this option does not function on Tablet devices, only on mobile devices.
Make the barcode scanner within the search view also available on Tablet devices. This will help the technicians who work only ...
Agenda view is missing on tablet
When using the app on a tablet , we don't have the agenda view. We only have day, week or month view. But we don't see as much information in these views. Agenda view is also useful on a tablet.
support “Addcustomview()” function in offline mode to allow filter for complex views
Microsoft confirmed that the addcustomview() function is not supported in offline mode. Before release wave 2 2021, we used the function to create a custom View that would only show the Labour Codes assigned to a Bookable Resource via the Bookable Resource Category.
This view...
AddCustomView is supported offline.
addCustomView (Client API reference) in model-driven apps - Power Apps | Microsoft Learn
Thanks,
Field Service Mobile team
Login with code QR (or similar)
I am writing in connection (our need) with include QR code in Fs Mobile App. Nowadays we work with Resco Mobile with QR Code to login. For our employers, who only use mobile aplication, they don't know (user code and password). They use always Qr Code and not personal mobile devices (the mobile...
Auto-refresh for the Calendar view in the Field Service Mobile App
In the Field Service Mobile App the Calendar view is not updated automatically when new Bookings are created/updated in Dynamics. The user has always to press refresh button to have the view up-to-date. We are in a project that's entering now the phase of production and we will have thousands of...
Thank you for the feedback. Presently the Calendar view will automatically refresh as part of regular sync at 5 minute intervals. Users would only need to manually refresh if looking to update data before that 5 minute auto-sync time has elapsed.
Thank you,
Field Service Mobile PM Team
Dynamics 365 Field Service mobile text to schedule
Future featuring the option to easily mobile text to schedule maybe a potentially ideal luxury to include in addition to future virtual agents solutions.
Thank you for the suggestion. We will review this for future consideration.
Thanks,
Field Service Mobile PM Team
When outside working hours the time intervals should be grayed out in Field Service App
Is it possible to display working hours of a user and have non-working hours grayed out on the calendar view on Field Service Mobile just like on the schedule board? Here is the supporting link that is showing the difference between the app and web - https://drive.google.com/open?id=1jMMUOUmKw...
Add the Arabic language pack as a supported language for Dynamics 365 for phones and tablets
We have noticed, that the Arabic language pack is not supported for the Dynamics 365 for phones and tablets. You can refer to the below articles for more information: https://support.microsoft.com/en-us/help/4046795/microsoft-dynamics-365-online-and-on-premises-update-2-2 https://docs.microsof...
Thank you for reaching out to us. This is a Dynamics 365 Power App functionality and ideas are tracked at https://ideas.powerapps.com. However, we are tracking this idea and we've communicated this issue to the platform team.
Thank You,
Jonathan Baker, PM
Field Service
We need an easier way to keyword search on an iPhone when using a Model Driven Power App Offline
We need an easier way to keyword search on an iPhone when using a Model Driven Power App Offline
Issue description
When running in Offline First mode on a mobile device the full text search capabilities are not available, so searches revert to the entity based search whi...
Administrator
Thank you for the submission. We are actively working on this and planning to enable the Agenda view for Tablets in Wave 1 2022.
Thank You,
Field Service Mobile PM Team