In the Field Service Mobile App the Calendar view is not updated automatically when new Bookings are created/updated in Dynamics. The user has always to press refresh button to have the view up-to-date.

We are in a project that's entering now the phase of production and we will have thousands of users working with the Mobile APP, and this way of having the Calendar updated is not the most user friendly and some work will be lost due to missing refresh.

Based on a open ticket: TrackingID#2103190050003334
Category: Mobile
Ideas Administrator

Thank you for the feedback. Presently the Calendar view will automatically refresh as part of regular sync at 5 minute intervals. Users would only need to manually refresh if looking to update data before that 5 minute auto-sync time has elapsed. 


Thank you,

Field Service Mobile PM Team