Organizational Unit Enhancements for Resource Scheduling
Organizational Units are very important for Bookable Resources that start from a central yard. The following enhancements would be very welcome: 1. Provide address fields for Organizational Units, so as to be able to identify the location of the Organizational Unit by address, not just the nam...
Field Service - Option to take out travel time from allocated slot
Currently, travel time is taken from the allocated visit slot (eg if you book a 1-hour slot and the travel time is 30 mins, the time for the actual visit is reduced by 30 mins). Would like the option to add travel time to the visit duration itself
Thank you for your feedback.
We released this feature as part of the improvements made to the Travel Time, now the Travel Time is included in the total time of the booking.
Sincerely,
Vinay Nalam,
PM, Microsoft.
URS - Click and drag on Schedule Board lets user select which entity to create a Booking For
When you click and drag along the Schedule Board the system allows you to create a Booking. The Booking is by default related to a Resource Requirement - a Dialog opens, allowing the User to select from a list of, or create a new, Resource Requirement.
Would be much...
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam,
PM, Microsoft.
Schedule Board Assistant - apply time window/groups to search results
Time window/groups configured against a work order are not applied to results when searching for resources using the schedule board assistant. This essentially makes time window/groups redundant as far as system functionality goes.
This is contrary to the documentation relati...
Thank you for the feedback. We released this feature as part of the Fulfillment Preferences feature of October 2018 release.
Please refer to the below documentation link for more information
Thanks,
Vinay Nalam
PM, Microsoft
URS - Allow Customizing Booking Context Menu
Some users should not be allowed to change status; need to be able to prevent that option from appearing in the context menu.
Would be also nice to customize the context menu to create commands for it.
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam,
PM, Microsoft.
Show all Resource Preferences in "Preferred Resources" column on Requirement Groups resource requirement grid
Currently, the requirement group form has a grid that displays most of the key booking requirements for booking that requirement group. One of the columns is called "Preferred Resources", which displays resource preference rows associated with the given resource requirement, but only when the...
Checkbox selection in schedule board planners
The planners that work with the schedule board get confronted with ad hoc problems. To oversee possibilities in the schedule they would like to have a check-box functionality to select random resources from different capabilities and/or resourcegroups.
The current (on premise) s...
Option to show/hide the utilization bar on the schedule board
Customer would like the option to show/hide the utilization bar on the schedule board on the Daily, Weekly, and Monthly views. Note that it is the utilization bar that is shown above the bookings.
Return Travel / Post Booking Work Travel in Bookings and Schedule Board
Hi,
We would find it very useful to be able to enter travel time after the work for a booking has been completed and have it display on the schedule in the same manner as travel to a booking currently does. It is rare that our resources travel to successive ...
Schedule Board
Even completed resource requirement can be still scheduled using new schedule board which effected our business very badly.
so make a restriction on the resource requirement to prevent scheduling completed resource requirements again.
Administrator
Thank you for your feedback.
We have this in our product backlog but not in our immediate roadmap.
Sincerely,
Vinay Nalam,
PM, Microsoft.