9

Payment Reference from Call Center Module

The Payment Reference is a key field that very often used to record information relating to the payment instrument being recorded in D365. For instance, • In the case of Outgoing Payment, the field is used to capture any of the following (a) check number; (b) Wire transfer reference; or (...

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2 Comments

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Category: Payments (37)

STATUS DETAILS
New
7

Limit payment methods on customer orders created in POS

It would be very helpful if we would have parameters to limit which payment methods on each retail store can be used on customer orders. Our customer would like to be able to configure the card payment method as the only method of payment available for customer orders created in POS. This is so ...

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0 Comments

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Category: Payments (37)

STATUS DETAILS
New
6

Automated Gift voucher Printing Based on Amount of Purchase from POS

Automated Gift voucher printing along with the Invoice based on the amount Purchased.

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1 Comments

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Category: Payments (37)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. Please consider adding additional comments to explain the use case scenario -Holly Haines, Principal Program Manager

6

Info code - Signature

To make use of the signature pad in more scenarios than when selecting a certain payment method, I'd like to suggest a new info code input type: Signature. That would make it possible to trigger a customer signature request in many scenarios without customization.

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1 Comments

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Category: Payments (37)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

5

Refund payment methods- return order

Hi, Please add functionality to handle prioritization of payment methods used when creating return orders. Linked refunds that support multiple payment methods and prioritization. A customer places a e-commerce order and pays with card and loyalty/giftcard or other, multiple payment methods. T...

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0 Comments

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Category: Payments (37)

STATUS DETAILS
Planned
2020 Release Wave 1
Ideas Administrator

This feature is in our planned release backlog for next year.   Please check our release notes periodically for awareness of actual delivery timeline.

5

Unified transaction and payment view call center vs B&M/Online

Omni channel and unified Commerce is more and more common and a requiriement and something that is expected by our product. How the retail transactions are view differs a bit between call center and B&M/Online. Different tables are used for viewing transactions. For call center we have no ...

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0 Comments

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Category: Payments (37)

STATUS DETAILS
Planned
2019 Release Wave 2
Ideas Administrator

This is currently in our active development phase.  We expect to have a unified payment model for all retail orders that is used by all retail channels by early 2020.  -Holly Haines, Principal Program Manager

3

MPOS Over the limit card payments - MPOS processes card before rejecting and reversing the payment

We have found that MPOS only checks to see if the amount is over the limit after it has processed the card, and if the amount is over the limit MPOS instigates a reversal of the card. We would have expected MPOS to check if the amount is over the limit before requesting the card to be processed,...

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0 Comments

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Category: Payments (37)

STATUS DETAILS
New
3

prepayments from POS

When we register a prepayment from the POS, it is automatically registered in the BackOffice a payment journal to the Customer with the amount of the prepayment decreasing the amount to be paid in the sales order. According to the laws of many european countries the VAT that corresponds to the p...

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0 Comments

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Category: Payments (37)

STATUS DETAILS
New
3

Ability for MPOS/CPOS to merge sales receipt with card receipt

In order to save cost and provide information to the customer on one receipt, some retailers requests the ability to merge the sales receipt together with the card receipt. One could imagine a solution where the ability to decide on 1) the sequence of the prints and 2) state/configure whether th...

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0 Comments

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Category: Payments (37)

STATUS DETAILS
New
2

Have the field to set up an account for each electronic payment type for an online channel

There is not option to set up in the posting section an account for each electronic payment type (for example AMEX, VISA, MasterCard, etc.), as is the case with the stores and call center channels, the account only It can be configured at the payment method level.

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0 Comments

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Category: Payments (37)

STATUS DETAILS
New