62

Split-Bill functionallity

Split Bill is a highly requested and common function for many restaurants customers frequently request to split bill directly from the point of sales system. This feature offers a convenience to customers who wants to know the exact amount to pay for their food orders respectively. Also separa...

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21 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

44

Changing payments on call center sales order in status deliverd

We are using call centers in the shop with order completion functionality active. This is required to be able to register payments on call center sales orders. However, once sales order has status delivered, payments can not be modified because the completion functionality locks the sales orde...

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0 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.  Customer pickup order creation and management functions are currently only supported through the use of our Point of Sale application.  Holly Haines - Principal Program Manager

29

"Allow on account" parameter also applicable from the POS

Today a parameter exists on the customer details form to enable or to disable payments with the payment method "Customer" so that it's booked on the customer balance. However, this parameter only applies on call center sales orders, not on sales made via the POS. As this is an inconsistency fr...

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0 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager

13

Hide or Disable payment methods to not appear in payment list on MPOS

Since 18 months we created 20 payment methods but currently there are 5 of them is not required and not acceptable by company, unfortunately keep the complete 20 payment methods giving cashiers chance to select some of these not acceptable payment methods. It will be great idea having the poss...

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0 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. This is a great suggestion. We have added this to our backlog  -Holly Haines, Principal Program Manager

12

Add functionallity for handling tips.

In hospitality scenario's it is common for customers to provide tips for good service. The tips is paid in cash, or by adding tips the payment terminal. It is an requirement for many customer to keep track of tips and to make sure they are paid out accordingly. Dynamics 365 do not have any kno...

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0 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

11

Return to original tender

a large number of customers are expecting the POS device to at least show the original tenders when completing a return from receipt at POS. It is a difficult issue to resolve, as you can have multiple lines and multiple payments on an order. However, some thought should be given into at least...

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1 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Planned
October 2019
Ideas Administrator

Andrew, this is all part of our payments redesign.  If you are not a member of our Yammer group, please join and attend the monthly webinars - this topic has been discussed frequently and is in development.

https://www.yammer.com/dynamicsaxfeedbackprograms/

 

8

Unified way of storing payments/retail transactions

Storing payments in the same way on sales orders no matter if its from POS, online store or call center. For call center we can use the payment button to change payments on orders, this is not possible if the order is registered in another channel. Online sales orders does not end up in the sa...

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1 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Planned
October 2019
Ideas Administrator

This is currently in our active development phase.  We expect to have a unified payment model for all retail orders that is used by all retail channels by early 2020.  -Holly Haines, Principal Program Manager

6

Limit payment methods on customer orders created in POS

It would be very helpful if we would have parameters to limit which payment methods on each retail store can be used on customer orders. Our customer would like to be able to configure the card payment method as the only method of payment available for customer orders created in POS. This is so ...

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0 Comments

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Category: Payment Processing (19)

STATUS DETAILS
New
6

Info code - Signature

To make use of the signature pad in more scenarios than when selecting a certain payment method, I'd like to suggest a new info code input type: Signature. That would make it possible to trigger a customer signature request in many scenarios without customization.

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1 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

4

Refund payment methods- return order

Hi, Please add functionality to handle prioritization of payment methods used when creating return orders. Linked refunds that support multiple payment methods and prioritization. A customer places a e-commerce order and pays with card and loyalty/giftcard or other, multiple payment methods. T...

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0 Comments

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Category: Payment Processing (19)

STATUS DETAILS
Planned
April 2020
Ideas Administrator

This feature is in our planned release backlog for next year.   Please check our release notes periodically for awareness of actual delivery timeline.