41

Changing payments on call center sales order in status deliverd

We are using call centers in the shop with order completion functionality active. This is required to be able to register payments on call center sales orders. However, once sales order has status delivered, payments can not be modified because the completion functionality locks the sales orde...

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Category: Payment Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.  Customer pickup order creation and management functions are currently only supported through the use of our Point of Sale application.  Holly Haines - Principal Program Manager

25

"Allow on account" parameter also applicable from the POS

Today a parameter exists on the customer details form to enable or to disable payments with the payment method "Customer" so that it's booked on the customer balance. However, this parameter only applies on call center sales orders, not on sales made via the POS. As this is an inconsistency fr...

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0 Comments

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Category: Payment Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager

13

Payment connector for UK / Europe

Whilst I appreciate the complexities of creating and maintaining payment connectors, it is really difficult to be taken seriously when selling a POS solution that doesn't offer this ability out of the box! Quite honestly it puts us as at an immediate disadvantage when up against ALL other retail ...

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1 Comments

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Category: Payment Processing (8)

STATUS DETAILS
Planned
Ideas Administrator

Andrew, please join the Yammer Retail Interest group and attend our monthly meetings.  We talk about our plans for payment connector frequently.  These changes are in development currently.

https://www.yammer.com/dynamicsaxfeedbackprograms/

 

The upcoming Adyen connector will support global payments.  Please stay tuned to our release notes and documentation for more information as this connector begins to role out to General Availability.

 

 

10

Add functionallity for handling tips.

In hospitality scenario's it is common for customers to provide tips for good service. The tips is paid in cash, or by adding tips the payment terminal. It is an requirement for many customer to keep track of tips and to make sure they are paid out accordingly. Dynamics 365 do not have any kno...

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0 Comments

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Category: Payment Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

7

Unified way of storing payments/retail transactions

Storing payments in the same way on sales orders no matter if its from POS, online store or call center. For call center we can use the payment button to change payments on orders, this is not possible if the order is registered in another channel. Online sales orders does not end up in the sam...

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1 Comments

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Category: Payment Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

6

Info code - Signature

To make use of the signature pad in more scenarios than when selecting a certain payment method, I'd like to suggest a new info code input type: Signature. That would make it possible to trigger a customer signature request in many scenarios without customization.

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1 Comments

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Category: Payment Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

1

Automated Gift voucher Printing Based on Amount of Purchase from POS

Automated Gift voucher printing along with the Invoice based on the amount Purchased.

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Category: Payment Processing (8)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. Please consider adding additional comments to explain the use case scenario -Holly Haines, Principal Program Manager

0

e-wallet payment on CPOS

Hi We need to integrate Digital payment method sample like Microsoft Pay , Google Pay and Apple Pay , Similar to all Digital payment gateway to empower the retail shopping experience . since no retailer has comes up with the solution . Customer can come and scan the Store 3D barcode and finish...

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0 Comments

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Category: Payment Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager