63

Split-Bill functionallity

Split Bill is a highly requested and common function for many restaurants customers frequently request to split bill directly from the point of sales system. This feature offers a convenience to customers who wants to know the exact amount to pay for their food orders respectively. Also separa...

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21 Comments

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Category: Payment Processing (26)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

45

Changing payments on call center sales order in status deliverd

We are using call centers in the shop with order completion functionality active. This is required to be able to register payments on call center sales orders. However, once sales order has status delivered, payments can not be modified because the completion functionality locks the sales orde...

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0 Comments

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Category: Payment Processing (26)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.  Customer pickup order creation and management functions are currently only supported through the use of our Point of Sale application.  Holly Haines - Principal Program Manager

30

Support F&O invoice and customer payment journals through the Adyen connector

This idea is being created to gauge interest in adding support for processing non-Commerce payment journals and invoices using the out of box Adyen payment connector. Those areas are not currently supported by the connector and requests for those capabilities are often made via email, so tracking...

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0 Comments

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Category: Payment Processing (26)

STATUS DETAILS
New
30

"Allow on account" parameter also applicable from the POS

Today a parameter exists on the customer details form to enable or to disable payments with the payment method "Customer" so that it's booked on the customer balance. However, this parameter only applies on call center sales orders, not on sales made via the POS. As this is an inconsistency fr...

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0 Comments

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Category: Payment Processing (26)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager

27

Add functionallity for handling tips.

In hospitality scenario's it is common for customers to provide tips for good service. The tips is paid in cash, or by adding tips the payment terminal. It is an requirement for many customer to keep track of tips and to make sure they are paid out accordingly. Dynamics 365 do not have any kno...

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1 Comments

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Category: Payment Processing (26)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

23

Ability to Disable Payment Line from the Sales Order Summary (Complete) Screen

We would like the ability to 'disable' a payment line if it is no longer needed and has been transacted against in Call Center. Today, the only options are (1) to delete the payment line, which cancels the auth, but leaves no record of the payment, or (2) to change the amount on the payment to $...

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0 Comments

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Category: Payment Processing (26)

STATUS DETAILS
New
14

Hide or Disable payment methods to not appear in payment list on MPOS

Since 18 months we created 20 payment methods but currently there are 5 of them is not required and not acceptable by company, unfortunately keep the complete 20 payment methods giving cashiers chance to select some of these not acceptable payment methods. It will be great idea having the poss...

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0 Comments

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Category: Payment Processing (26)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. This is a great suggestion. We have added this to our backlog  -Holly Haines, Principal Program Manager

13

Return to original tender

a large number of customers are expecting the POS device to at least show the original tenders when completing a return from receipt at POS. It is a difficult issue to resolve, as you can have multiple lines and multiple payments on an order. However, some thought should be given into at least...

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1 Comments

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Category: Payment Processing (26)

STATUS DETAILS
Planned
October 2019
Ideas Administrator

Andrew, this is all part of our payments redesign.  If you are not a member of our Yammer group, please join and attend the monthly webinars - this topic has been discussed frequently and is in development.

https://www.yammer.com/dynamicsaxfeedbackprograms/

 

9

Unified way of storing payments/retail transactions

Storing payments in the same way on sales orders no matter if its from POS, online store or call center. For call center we can use the payment button to change payments on orders, this is not possible if the order is registered in another channel. Online sales orders does not end up in the sa...

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1 Comments

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Category: Payment Processing (26)

STATUS DETAILS
Planned
October 2019
Ideas Administrator

This is currently in our active development phase.  We expect to have a unified payment model for all retail orders that is used by all retail channels by early 2020.  -Holly Haines, Principal Program Manager

7

Limit payment methods on customer orders created in POS

It would be very helpful if we would have parameters to limit which payment methods on each retail store can be used on customer orders. Our customer would like to be able to configure the card payment method as the only method of payment available for customer orders created in POS. This is so ...

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0 Comments

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Category: Payment Processing (26)

STATUS DETAILS
New