File/attachment upload for External Receipient /Contact
File upload is available only for B2E scenario. Ability to upload file/attachment is a must for many business use cases for external / anonymous users.
Ability to navigate to the customer voice survey from the timeline entry on the related record
When a customer voice survey invitation is sent a timeline entry for the survey invitation is added to the related record. When we were using Forms Pro a user was able to click on the timeline entry and navigate to the survey. However, with Customer Voice we are no longer able to navigate to the ...
Ability to capture the geo location of the respondent
In some business use cases it is important to the geo-location of the respondent to have better analytics on survey response. There should be an ability for respondent to block the location sharing or acknowledge the risk of location share to address privacy issue.
Survey section header information is not stored in Dataverse table
Currently most of the details for the Customer Voice surveys are available within the Dataverse, with the exception of the section headers. So we currently deploy surveys via Customer Voice, as well as consume the Customer Voice tables from within D365 to populate our Resco platform to allow surv...
Customer Voiceの回答数をテナントではなくアカウント毎に割り振りたい
Customer Voiceの回答数はテナントに対して付与される仕様になっている。 そのため企業内にて複数の部門でアンケートを実施する場合、部門ごとに回答数の制限をかけることができず不便である。 またOffice365の全体管理者は、アンケートの回答件数を把握することができず、適正な管理を行うことができない状況である。 そのため以下機能の実装を希望します。 １．指定したアカウントにCustomer Voiceの回答数を割り振る機能 ２．全体管理者が各アカウントが実施しているアンケートの回答数を確認する機能
When deleting the question on the survey, the answers to the question are also deleted
Deleting the question also leads deleting the answers to the question so far. It's not going to be a problem if the answers have been exported, but there's no notice before deleting the question on the survey. The current behavior could cause data loss for users. It would be much better if deleti...
Customer Voice Dashboards Available to PowerBi and Dynamics Dashboards
The ability to PIN Customer Voice default dashboards and tiles into Dynamics dashboards would be a great feature.
Teams Collaboration for custom entities
Attach notes and export
Currently, it is not possible to export memo attachments by default and migrate them to another environment.
If this feature is implemented, it will lead to improved convenience for users.
Manage triggers for exceptional/holidays closure
We have a problem managing messages for holidays/exceptional closure.
There is only one trigger associated to non-working hours so we can't display 2 differents messages if we are in holidays closure or in exceptional closure.
We can't add/edit the existing triggers (we can only mo...
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Under development and targetted for Oct 2020 release wave