Teams Collaboration for custom entities
Integrate DfM and FormsPro like VOC now
Since VOC is depricated, please integrate/connect FormsPro like VOC now, so that we can easily add evaluations from within DfM for our customer journeys.
File/attachment upload for External Receipient /Contact
File upload is available only for B2E scenario. Ability to upload file/attachment is a must for many business use cases for external / anonymous users.
Save Forms Pro / Customer Voice Survey Progress
Hello, Maybe it is a good idea if it is possible to save the current progress in surveys. When we have a long survey and the surveyed Person decides to complete the survey later, he must answer all questions again. Best Regards, Sven Lüdeke
Customer Voice Dashboards Available to PowerBi and Dynamics Dashboards
The ability to PIN Customer Voice default dashboards and tiles into Dynamics dashboards would be a great feature.
Changing D365 Customer Engagement minor service update release date and process
D365 Customer Engagement minor service updates are released on weekly region by region https://docs.microsoft.com/en-us/dynamics365/released-versions/dynamics-365ce#all-version-availability. It seems that the update is always done on Friday (at least here in Europe) If there is a bug or an issue...
Intermediate save and automated/ reminder email on incomplete survey
At this point, intermediate save is automatic. Having explicit "save" button with some user friendly message will convey the message to the end user that information submitted so far will be retained and rest of the survey can be submitted at later stage. Automatic reminder on incomplete survey. ...
Planned for Wave 1 2021 release
Ability to capture the geo location of the respondent
In some business use cases it is important to the geo-location of the respondent to have better analytics on survey response. There should be an ability for respondent to block the location sharing or acknowledge the risk of location share to address privacy issue.
Get access to the data so we can get a live feed into Power BI
Have a way to access the data live in Power BI for more control over the results
Customer Voice Dashboards Available to PowerBi and Dynamics Dashboards
The ability to PIN Customer Voice default dashboards into Dynamics dashboards would be a great feature.
Administrator
Under development and targetted for Oct 2020 release wave