63

File/attachment upload for External Receipient /Contact

File upload is available only for B2E scenario. Ability to upload file/attachment is a must for many business use cases for external / anonymous users.

Read more...

19 Comments

Read more... 19 Comments

Category: General (123)

STATUS DETAILS
Planned
2020 Release Wave 2
Ideas Administrator

Under development and targetted for Oct 2020 release wave

29

Ability to navigate to the customer voice survey from the timeline entry on the related record

When a customer voice survey invitation is sent a timeline entry for the survey invitation is added to the related record. When we were using Forms Pro a user was able to click on the timeline entry and navigate to the survey. However, with Customer Voice we are no longer able to navigate to the ...

Read more...

0 Comments

Read more... 0 Comments

Category: General (123)

STATUS DETAILS
Needs Votes
19

Survey section header information is not stored in Dataverse table

Currently most of the details for the Customer Voice surveys are available within the Dataverse, with the exception of the section headers. So we currently deploy surveys via Customer Voice, as well as consume the Customer Voice tables from within D365 to populate our Resco platform to allow surv...

Read more...

1 Comments

Read more... 1 Comments

Category: General (123)

STATUS DETAILS
New
15

Customer Voiceの回答数をテナントではなくアカウント毎に割り振りたい

Customer Voiceの回答数はテナントに対して付与される仕様になっている。 そのため企業内にて複数の部門でアンケートを実施する場合、部門ごとに回答数の制限をかけることができず不便である。 またOffice365の全体管理者は、アンケートの回答件数を把握することができず、適正な管理を行うことができない状況である。 そのため以下機能の実装を希望します。 1.指定したアカウントにCustomer Voiceの回答数を割り振る機能 2.全体管理者が各アカウントが実施しているアンケートの回答数を確認する機能

Read more...

0 Comments

Read more... 0 Comments

Category: General (123)

STATUS DETAILS
New
14

Ability to capture the geo location of the respondent

In some business use cases it is important to the geo-location of the respondent to have better analytics on survey response. There should be an ability for respondent to block the location sharing or acknowledge the risk of location share to address privacy issue.

Read more...

1 Comments

Read more... 1 Comments

Category: General (123)

STATUS DETAILS
Needs Votes
13

When deleting the question on the survey, the answers to the question are also deleted

Deleting the question also leads deleting the answers to the question so far. It's not going to be a problem if the answers have been exported, but there's no notice before deleting the question on the survey. The current behavior could cause data loss for users. It would be much better if deleti...

Read more...

0 Comments

Read more... 0 Comments

Category: General (123)

STATUS DETAILS
Needs Votes
13

Teams Collaboration for custom entities

Teams Collaboration for custom entities.

Read more...

1 Comments

Read more... 1 Comments

Category: General (123)

STATUS DETAILS
Needs Votes
12

Customer Voice Dashboards Available to PowerBi and Dynamics Dashboards

The ability to PIN Customer Voice default dashboards and tiles into Dynamics dashboards would be a great feature.

Read more...

1 Comments

Read more... 1 Comments

Category: General (123)

STATUS DETAILS
Needs Votes
11

Save Forms Pro / Customer Voice Survey Progress

Hello, Maybe it is a good idea if it is possible to save the current progress in surveys. When we have a long survey and the surveyed Person decides to complete the survey later, he must answer all questions again. Best Regards, Sven Lüdeke

Read more...

0 Comments

Read more... 0 Comments

Category: General (123)

STATUS DETAILS
Completed
Ideas Administrator
The ability to save and continue a survey later is one of the items which is part of the approved backlog.
9

Customer Voice - translation of questions related to response

The questions created in the survey can be adapted language-specifically in the Survey editor so that each user sees the questions in the language of their browser. So the questions are traslated in the survey.


At the data level in the entity, the questions can no longer be as...

Read more...

0 Comments

Read more... 0 Comments

Category: General (123)

STATUS DETAILS
New