Ability to navigate to the customer voice survey from the timeline entry on the related record
When a customer voice survey invitation is sent a timeline entry for the survey invitation is added to the related record. When we were using Forms Pro a user was able to click on the timeline entry and navigate to the survey. However, with Customer Voice we are no longer able to navigate to the ...
Native View for Remaining Customer Voice Response Capacity at Tenant Level
Issue:
Currently, there is no out-of-the-box capability within Dynamics 365 Customer Voice for customers or administrators to view the remaining response capacity for their tenant. To estimate the remaining responses, administrators are required to perform the following manual steps:
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