11

Assign Inventory Location to Service Shelves

Service Management businesses with multiple locations/depots will likely have service shelves specific to each location. If customers bring in service items for repair, users may want to specify the shelf this item will be stored on. Technicians/users reviewing information on a service order m...

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
11

Implementation of total fields in 'Service Management' module documents.

Currently, documents within the "Services" module such as Service Invoice, Service Order, Service Contract, Service Credit Note, among others, do not include total fields where users can easily see the amounts of the document, necessitating manual calculation. Therefore, the main idea is for t...

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
11

Merge duplicate Service Item records

BC now includes the capability to merge duplicate Customer, Vendor, or Contact records. Other ideas here request that same functionality for G/L Account and Item records. I'd like to request the merge capability of Service Items.


Over time duplicate Service Items are created ...

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
11

E-mail body selection on Service invoice

We suggest the same options for report selection (E-mail Body selection) on Service documents as on Sales documents.

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1 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. It seems that requested feature has meanwhile been made available.

Sincerely,
Andrei Panko
PM, Microsoft
10

Reverse wrong Posted Service Shipment Consumed

in case user wrongly posted service invoice, we can reverse it by creating "Service Credit Memo.


in case user wrongly posted partial service shipment and partial consume, then the user still able to do "Undo Shipment" or "Undo Consumption".


My question now, wh...

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
10

External document no. in service documents

The external document no field should be inserted into the service document. The field is present in all purchasing and sales documents.

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
10

Have Resource's Work Type drive the GL Postings

A few of our clients have asked for the ability for a Resource's Work Type to drive different General Ledger postings. For example, if the Work Type is for Regular Hours, they want it to post to the Regular Hours Wages in the GL. If the Work Type is Overtime Hour, they would like the amounts...

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
10

Add "Item Reference No." and functionality to related to the Service Line

As this exists for Sales and Purchase Lines it would make sense to have on Service Lines. We have customers that have requested this.

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Category: Service Order Management (142)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
10

Timesheets - link calendar information into timesheets in BC

Take the information from Microsoft Outlook calendar into timesheets to provide a time saving method of adding detail. User would still have to assign task to the relevant job codes. This would save a lot of work each week for task everyone hates.

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
10

Determine service discount based upon item instead of service item

The service discount for materials on the service item worksheet is set on a service contract. You can setup service discounts based upon service item groups. The discount is determined based upon the service item group of the service item. As a result, all the materials that are used for the ma...

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team