2

Add a confirmation screen after making a Service Quote into a Service Order to open the Order

When you create a sales order from a quote, it opens a confirmation screen saying, "The quote has been converted to Sales Order No. ######. Do you want to open the order?"


The behavior should be the same when creating a service order from a service quote. Today it states the s...

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
2

Multiple service item details needs to be captured under single invoice line

In the service order, user wants to enter multiple service items in a single service line. 

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
2

Sales Invoice Print Preview

Add ability to preview sales invoices (with DRAFT watermark) so users can confirm invoice before sending to customers.

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
2

Caption Comment instead of " " (blank) in service documents for field type

In Sales documents, field Type (table 37) shows the caption "Comment" instead of " " (blank).

In Service documents, when you enter service lines, field Type (table 5902) shows the caption " " (blank) instead of "Comment".


Please, develop the procedure UpdateTypeT...

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
2

Display Prepayment include Tax toggle in W1

Hi, Is it possible to use Prepayment include Tax toggle in W1? When a prepayment invoice is issued, the amount in the prepayment invoice always include tax. This functionality is not flexible. There are some nations and countries that does not permit including sales tax in a prepayment invoice. B...

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
2

Fix Permission issue in table 5902 "Service Line"

Hello, in table 5902 "Service Line" there is a function name UpdateServiceLedgerEntry if "Line Discount %" <> xRec."Line Discount %" then ServiceLedgerEntry."Discount %" := "Line Discount %"; ServiceLedgerEntry.Modify(); line 5090 using customer license, service ledger en...

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Category: Service Order Management (90)

STATUS DETAILS
New
1

Standard/Extended Text in all comment areas

Allow use of Standard/Extended text in all Comment Screens. I am currently wanting to use the Standard text for a Job Comment, but I cannot. The code field can be brought on to the screen and the code selected but the text does not populate in the record. Since the code is there and can be ...

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Category: Service Order Management (90)

STATUS DETAILS
New
1

Deferrals for Service Management - Service Contracts & Invoices

If there is one place where Deferrals are much needed, then it is the Service Management Module.

Once again, MS releases a stunnign new functionality into the core Trade related product's Functionality and neglect to enhance their Premium product range. The Service Manangement Module get...

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Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
1

Integration between Business Central and Dynamics 365 Field Service

As a service providing company we use Dynamics Field Service to deliver services to our customers. Our order processing team handles work orders through Dynamics Field Service, however all other order processing work, such as handling purchase orders and processing item-only sales orders, is d...

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Category: Service Order Management (90)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  

Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Business Central Team
1

Service Invoice Bug

Service invoice (word dataset) doesnt calculate invoice total sum. It only shows fist line amount.

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Category: Service Order Management (90)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for reaching out. Your suggestion seems to be a product bug. Please reach out to the relevant support channels as specified in Product Support 

 

Sincerely, 

Andrei Panko

PM, Microsoft