Attachments Service Items
I would like to suggest adding the possibility to attach documents to Service Items the same way you can for ordinary Items.
Workflow Templates for Service Documents
It is not possible to enable Workflows for Service Orders, Contracts or Credit Memos, our customers require these features.
Attached a Dimension Value to Service Items to ensure Service Contract Lines data can be analysed
My client had 75 000 service contracts with a revenue stream of 42 different Service Items. In many cases do the Service Contracts have 12+ Service Contract Lines. First Problem The Service Module does not follow standard guidelines for making use of Gen Prod Posting Groups etc. The only postin...
Service Invoice
The Service Invoice need a brush up. The servicelines must bee groups on service Items. So the customer can se witch serviceline is on every Service Item. Need a function for a mail body as well.
Block Service Items for Service Documents
For working in service area it would be very helpful to block a service item such as an item for specific actions. Whenever a service item is blocked the user should not be able to a a service item so service documents e.g. in service quote, service order, service invoice, service cr. memo or ser...
Best regards,
Business Central Team
A Service Item will be created automatically when a Service order is posted as shipped
Go to item list and create a new item using retail template (70075) -Service Item Group = “Desktop” as it is set with create service item = yes -Item Tracking Code = SNALL 2- Go to item journal and create a new line -Type Purchase; Item 70075; Location BLUE; Quantity 10; 3- Select I...
enhance search capability on service item page currently cannot search customer name
enhance search capability on service item page currently cannot search customer name
Service cost - currencies
If service costs are added to a document with a currency <> local currency it is not possible, to enter default unit prices for these foreign currenties, the standard only converts them with the current exchange rate.
Partial shipment of serialized items creates service items with no serial numbers
I have the following scenario with one of my clients. Item A * serial number /lot number tracked * Replenished through production * service item auto created at time of shipment. The scenario is the following: Sales order with one line of Item A Quantity 4. Production orde...
Best regards,
Business Central Team
Dashboard is empty for Service Role
With the Service Role Set, the Home Page is empty with no views. You have only access to the menus. When you open the Business Central Mobile app with the same Role, there are no tiles. Dynamics 365 Business Central Online Version
Administrator