17

Introduce process and tables for Service Item Ledger Entries

There are a lot of needs and requests from market regarding posted service documents and their ledger entries. Most of them are related to table Service Item Line. Is it possible that you can create a workflow for posting routines like: *table service item line to new table "Posted. Service Item ...

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  
Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
16

"Create contact from service contract quote"

When creating a service contract quote, there should be an option to create the quote using prospect information, which is currently not available. This limitation forces you to create the customer first, even if it’s the first time you’re contacting the prospect. This needs to be adjusted bec...

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
16

Ability to add service & inventory (non tracked) type items on service item wotksheets

You can only apply inventory items, with the type of item to service lines on the service item worksheet. For example if I wanted to allocate a service type item e.g labour from a 3rd party subcontractor, I can't do this

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Category: Service Order Management (142)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. We released this feature as Service - minor improvements.

Please refer to the following link for more information:

Sincerely,
Andrei Panko
PM, Microsoft

15

Attachments Service Items

I would like to suggest adding the possibility to attach documents to Service Items the same way you can for ordinary Items.

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:
Ability to add Documents to Service Items
Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
15

Document No. visibility in Service orders

Could you please add the same functionality as for sales & purchases, transfer orders, etc...

Add a function in codeunit 1400 - DocumentNoVisibiity.


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Category: Service Order Management (142)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
15

Service Contract doesn't use Item's General Product Posting Groups GLs

When a Service Contract is setup, it will only post to the sales GL mapped in the Service Contract Account Group Code. The issue with posting to the single GL associated in the Service Contract Account Group is that when there is a Service Contract with multiple Service Items, each Service Item ...

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1 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
15

Add the column

Our customer wants to see in the page of the Service Contracts besided the customer (Sell-to Customer No.), also the Bill-to Customer Name and the Bill-to Customer No. In the view of the service contracts Is it possible to add this in the list as a column

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Category: Service Order Management (142)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
15

Shipment Info to the Posted Service Documents

On the Service Order, fields "Shipment Method Code", "Shipping Agent Code" and "Shipping Agent Service Code" are available. Though, these fields are missing from the Posted Service Documents. Please do add the missing fields, so they would be transferred from the Service Order (table 5900) to t...

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Category: Service Order Management (142)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft

14

Service contract - Valuta

Hi, We are using the service contract, we need to be able to enter the amount of the contract in the customers valuta. So the created invoice, for a year, including the month line, is matching a 100% we the agreement made with the customer.

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Category: Service Order Management (142)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  
Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
13

Posted Service Invoice Split Screen

Add the option for posted service invoice lines to be viewed in split screen like sales and purchase orders.

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team