12

Provide CRM Add-in for Outlook for Macs

Mac users are unable to leverage the efficiency of PC users in Tracking Emails via Outlook. Safari support was a great leap, but to get full user adoption from Mac users MUST have the Outlook add-in available!

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1 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
Declined
12

Outlook Client with reduced features/capabilities

With the significant difference between CRM2013 in a browser and the Outlook client, we have found a need to create training and support materials for two 'different' user environments. In many cases our clients have the Outlook client installed so users can track email, contacts, and activiti...

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2 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
Under Review
12

Replying Email should be consistent with Creating Email in CRM Client for Outlook

From Outlook Client, I opened a Case record to add a new Email under this Case record. CRM was able to open the new Email in Outlook new email format.

However, at the same Case window, if I navigate to the Closed Activities view and try to reply to an existing email, CRM opened the new ...

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4 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
Declined
12

CRM - Mail Merge: Need to resolve issues with Mail Merge using Web client

In order to use Mail Merge with full CRM functionality, you have to be running the Outlook CRM client. This means that you can get some benefits of using Mail Merge with the CRM Web client but not 100% of the benefits/functionality. This causes implementation and licensing issues.
Detai...

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1 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
Under Review
11

In Outlook for CRM add-in (the new one), show tracking status of email across ALL users in the org, not just current user

Not having visibility into when an email is already tracked by another user in the org represents an incredible regression in functionality from the prior version (i.e. hieavier COM add-in). Until I see a better explanation of this design decision, I actually consider this a bug. Here’s why: Th...

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0 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
New
11

Importing Excel templates failed

Users are unable to import Excel templates if the columns in a file exceeds more than hundreds.

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1 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
New
11

Feature request for switching mail format in Dynamics CRM Online

Please provide a function that you can switching mail format to Text from HTML in Dynamics CRM Online.

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0 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
New
11

Ability to automatically enable emailbox by CRM itself

When emailbox has been disabled, it would be a lot more valuable for all users if CRM could automatically enables the emailbox again.
Instead of just displaying an error alert which if not signed in we won't be able to notice, and the owner of mailbox needs to manually click an 'enable' ...

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0 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
New
11

deactivated contacts are shown in Outlook as activated contacts (same behaviour)

This is the scenario:
You have activated contacts and a configuered Outlook-Client.
The Outlook-Filters are not customized, so you have the active contacts in your Outlook (by default).
Then you deactivate the contact in CRM via browser.

The contact is not changed in Outlook at...

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0 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
New
11

Add callto:// protocol handler to available phone number hyperlink actions (besides Lync and Skype)

MS CRM 2013 introduced the new type of Phone Number for single line text fields adding very usefull functionallity for formatting phone numbers and handling phonecall activities.

However the handlers for the Phone Number hyperlink are limited to Lync (lync://) and Skype (skype://) makin...

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1 Comments

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Category: Microsoft Office Integration (833)

STATUS DETAILS
Under Review