Integration from Field Service Work Order to Business Central Job
Many customers want job to see the profitability of a work order (or group of work orders) in their financial system. This requires visibility into the time + materials planned, time + materials used, and the amount we were able to bill to the customer. Business Central has this capability on the...
Integration to Dynamics 365 for Operations for heavy supply chain requirements
I have a client who is a good fit for Dynamics 365 field service and is looking to to replace their ERP including procurement however, has heavy supply chain requirements such as purchase from overseas suppliers (thus foreign currency requirements and freight), replenishment of spares based up...
Customization of error message dialog/popup (Business process error)
When Business Process produce errors window is very small and information about error have a scroll that is not very convenient to use. Idea is to get option for customizing that dialog/popup.
Thanks for sharing your feedback on Field Service. Field Service makes use of the platform to surface error messages and related content. We do not plan to take on work to change this capability but we encourage you to raise this idea with the platform.
Thank you,
Jason Cohen, PM - Microsoft
Get conversation intelligence enable in Field Service
We have Customer how use conversation intelligence in Sales and Customer services and want to be able to also use it in Field service to also using Microsoft voice embeded feature for call recording and Teams embeded in Dynamics 365 Field Service App. They have sellers in the sales tab , serv...
Predictive duration and Resource Duration availability.
This is mentioned as preview in https://learn.microsoft.com/en-us/dynamics365/field-service/analytics-predictive-work-duration. Since 2023. However, we are unable to enable the reports in Field service to be able to enjoy preview features.
Would it be possible if there is a plan to deve...
I con leisure valley
Scanner for Field Services Module
Can anyone recommend the best scanner to integrate with Field Services for asset management?
Any advice would be greatly appreciated.
Make Address Suggestions Available in Custom Tables
Based on the documentation, the address suggestions only work on Account, Work Order and Booking. Please make this available as a standard control that can be added onto any custom form or custom tables. Ideally, this would work for any table that has address fields.
Currently...
Selection of Multiple Territories in Work Order Summary insights
It is only possible to select 1 territory at a time in the Work Order Summary report. It would be useful to be able to select multiple territories, and if the selected territory is a parent to show data from all children/grand chilcdren etc in the report.
Administrator
We released a pre-built integration to F&O as part of the October 2018 wave. Please take a look at that and let us know whether there are still gaps in how you expected this to work. We're excited to see this integration adopted and to understand how we can improve it to meet the needs of our users.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/unified-operations/supply-chain/sales-marketing/field-service
Thanks, again, for sharing your idea; please keep sharing.
Jason Cohen
PM, Microsoft.