Integration from Field Service Work Order to Business Central Job
Many customers want job to see the profitability of a work order (or group of work orders) in their financial system. This requires visibility into the time + materials planned, time + materials used, and the amount we were able to bill to the customer. Business Central has this capability on the...
Integration to Dynamics 365 for Operations for heavy supply chain requirements
I have a client who is a good fit for Dynamics 365 field service and is looking to to replace their ERP including procurement however, has heavy supply chain requirements such as purchase from overseas suppliers (thus foreign currency requirements and freight), replenishment of spares based up...
Customization of error message dialog/popup (Business process error)
When Business Process produce errors window is very small and information about error have a scroll that is not very convenient to use. Idea is to get option for customizing that dialog/popup.
Thanks for sharing your feedback on Field Service. Field Service makes use of the platform to surface error messages and related content. We do not plan to take on work to change this capability but we encourage you to raise this idea with the platform.
Thank you,
Jason Cohen, PM - Microsoft
Selection of Multiple Territories in Work Order Summary insights
It is only possible to select 1 territory at a time in the Work Order Summary report. It would be useful to be able to select multiple territories, and if the selected territory is a parent to show data from all children/grand chilcdren etc in the report.
Administrator
We released a pre-built integration to F&O as part of the October 2018 wave. Please take a look at that and let us know whether there are still gaps in how you expected this to work. We're excited to see this integration adopted and to understand how we can improve it to meet the needs of our users.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/unified-operations/supply-chain/sales-marketing/field-service
Thanks, again, for sharing your idea; please keep sharing.
Jason Cohen
PM, Microsoft.