5

POS should be allowed to take on account payment for Customer order

Currently on account payment is not allowed for customers while creating pick up orders which is highly inconvenient. If the customer has a credit limit then it should allow cashier to decide whether to create the orders and put it on his account. Work around is to override the amount to 0 and t...

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Category: Order capture and checkout (69)

STATUS DETAILS
Needs Votes
4

Retail Return Policy feature to configure number of days an item is valid for a return transaction since the original sale

Please could you consider implementing a Return Policy for D365 Commerce to prevent items from being returned if they are outside their return period or not viable for return?


There should be a setting on the Commerce Product Hierarchy (Product Category) or Released Product > ...

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Category: Order capture and checkout (69)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

4

Commerce Retail Sales should be supported by Advanced Credit Management

We would like to see Commerce orders be supported by Credit Management as there has been a few customer asks for this.


Commerce orders does not support Credit Management and Credit Management Blocking Rules. This should not block the Customer Credit Limit Check.


...

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Category: Order capture and checkout (69)

STATUS DETAILS
Declined
Ideas Administrator

This is duplicate of the below ideas. So please use the first idea mentioned below for further updates:

https://experience.dynamics.com/ideas/idea/?ideaid=39582223-4378-ec11-b820-0003ff45920b  --- This idea will be updated with the recent updates

https://experience.dynamics.com/ideas/idea/?ideaid=c6803f0a-cd59-ec11-a3ee-0003ff45e3f6
https://experience.dynamics.com/ideas/idea/?ideaid=c1f685b9-4058-ec11-a3ee-0003ff45e3f6

4

Make 'show available discounts' functionality also available for call center sales orders

To make it easy for sales associates to learn what promotions are applicable to a selected line, or even to the whole cart, retailers can add the button for the "View available discounts" operation to the button grid on the Transaction page. As a result, sales associate can select a transaction l...

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Category: Order capture and checkout (69)

STATUS DETAILS
Needs Votes
4

Notify Me Item when its become Available in E-Commerce

We need to have a Notify me Feature if the item which is Published on E-commerce website if there is no Qty is available , Customer should be able to Set the notify option so that , the customer should be able to notify once its become available

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Category: Order capture and checkout (69)

STATUS DETAILS
Needs Votes
4

Email notification types related to return orders

There are currently no email notification types (triggers) related to return orders (e.g. receipt of return order in the warehouse, posting of credit note for the return order, etc.) available for use in the commerce email notification profiles. It would be very useful to have this in order to pr...

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Category: Order capture and checkout (69)

STATUS DETAILS
Under Review
Ideas Administrator

This feature is currently in our backlog but is not currently funded for development. 

4

Allow Continuity program orders to be placed via eCommerce website

Allow Continuity program orders to be placed via an eCommerce channel. This is currently possible with the Call Centre channel.

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Category: Order capture and checkout (69)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your idea.  We are currently evaluating future product enhancements in the area of subscription ordering.   Please monitor our release plans as this is where you will see information related to subscription order processing capabilities on e-Commerce once we have a committed plan to do this feature work. - Holly Haines, Principal Program Manager -Dynamics 365 Commerce

4

Minimum Cart value (thresh hold )

In D365 E-Commerce : Should have the functionality to Setup Minimum Cart value for Basket, By this Merchant can ensure the Minimum value of Purchase by the customer from Online,

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Category: Order capture and checkout (69)

STATUS DETAILS
Needs Votes
4

Change UOM on Return Orders

Need the ability when returning a Item that is allowed to be returned at a different Unit of Measure from what it was bought. Scenarios is when you buy a Case of an item but want to return one of the piece at a later date. Currently the system restricts you to returning against the original un...

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Category: Order capture and checkout (69)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your suggestion.   We will continue to monitor this idea for votes and consideration in our product backlog.  Holly Haines - Principal Program Manager - Dynamics 365 for Retail

4

Customer orders marked as 'Carry out all' must be processed in Real-time (as customer orders) and must not be transformed to cash-and-carry transactions

Recently new functionality has been introduced in CPOS: 'Carry out' orders.

This functionality is very convenient, when Business needs always to track inventory levels in real-time: in such case only Customer orders are created in POS, no cash-and-carry sales.

‘Recall order...

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Category: Order capture and checkout (69)

STATUS DETAILS
Under Review
Ideas Administrator

Please note, on the functionality profile, you can configure all POS cash and carry sales to be created as real time service orders.   When you make a transaction "carryout all", we do convert this back to a transaction type (not an order), by current design.   Adding any additional capability here will be under consideration as we monitor response to this idea.  Thank you for your feedback!